February 2024 by C HUGHES
I needed a quick and convenient puncture repair, the staff and Halfords Autocentre Hull were really welcoming and helpful. They started the job as soon as I arrived, 20 minutes before my appointment, put protective sheets on the driver?s seat and footwell, checked the torque against the manual, and generally really took care of me and my car. Proper enthusiasts too - had a bit of a look under the bonnet and a chat, and I was back to work by 9am. Flawless service, I?ve got no reservations about recommending them.
February 2024 by Brenda Waller
Great service today. very friendly team , would happily recommend and will definitely be using them again in the future
January 2024 by Kurt Hughes
6/12/23Had to bite the bullet and get a MOT from these guys againI thought the last time was just them being expensive they didint really do anything else wrongBut after the mot on the 6th of December I'm never going backA week before the mot I had the car pre checked and had a " mock" mot test done at it passed on everything it was just a little low on coolantSo I topped it upWent in for the mot testAnd apparently failed on brake laggingI found this strange as the car was tested on a rolling road the brakes were out by 10% but apparently that's fine aslong as it's not 30% as I've been toldSo I took the car back into the garage it was originally atIt was tested againSame results about 10% on the brakesTook it into a different garage and paid them to check itSame results againI found this weirdI didint want to pay for another mot so I stuck with halfordsBrought the car back into halfords to be told its the same problemI explained to the guy that it can't be theirs literally nothing wrong with the brakes it's been tested on 2 different rolling roadsThey told me it could be the absAnd the brake fluid looks a tad darkI was that frustrated that i decided to just get it tested elsewhere and hey presto it passedA couple of days later I gave the abs a clean and changed the brake fluidSo the car was still the same as it was when halfords had It the only difference was a cleaner looking abs and fluidI made a complaint to halfords customer service and asked for my money backI was contacted by the guy that did the mot a few days laterAnd he said if I bring it back in let him test the brake lag and if its fixed then he will give me my money backI took it in the next dayAnd weirdly enough the car had no brake lag ? so he looked under the bonnet noticed the abs was cleaned and the brake fluid was changedSo he said because you've done that you've probably fixed the problem so I'll have to talk to my manager to see if they will give you your money backIt's now the 6th of January i still haven't recieved any communication about this refundHalfords are con artists I'm never returning to the auto centre or the shopsHonestly wouldn't trust these cowboys14/12/21went in for a MOT the price for the MOT is what you would expect so no problems there the problem i had is the price they charged me for 3 indicator bulbs because thats what failed my MOT they came up to £57 dont get me wrong they did tell me i can go elsewhere to get it done but i called up hundreds of places and no one could get me in to fit the lights and also i couldent drive around looking for a garage with no MOT so i was forced to pay that pricethe next day i called up the same places i tried yesterday to ask out of curiosity how much it would cost to fit 3 bulbs and all of them was between £10-£15 because its such a quick job the only reason why i gave halfords 2 stars is because they got me in for a MOT the same day i booked it thats honestly the only good thing i can say about the place
December 2023 by Lesley Slater
The staff are amazing, quick and efficient, very pleasant and patient, keep you informed on work carried out, feel my cars in good hands, will pass onto family to use.
December 2023 by Angie Jensen
What great service from these mechanic's. I can't praise them enough, always helpful and spot on repair service.Thank you for your help with my little ?
December 2023 by Michelle Behan
Staff member went above and beyond. Really pleasant. Would 100% recommend. Very happy customer
December 2023 by Okpara Okechukwu
It's always a pleasure to have Alex check my car. The team, both in Anlaby Road and Great Union Street, are friendly and helpful.
November 2023 by Tegan Heal
Rang today to see if they could fit my car in due to an engine warning light appearing! Dropped my car off this afternoon, it was fixed paid and collected within just over an hour! And it was a cheap fix even better! Great service thank you!Service: General repairs & maintenance
November 2023 by carl lowery
Amazing service top quality workmanship friendly kept me updated above an beyond
November 2023 by Gina Thurgood
Very helpful and professional. Dropped in without an appointment when my window wouldn?t close and I had a 3 hour drive to complete. The chaps were really helpful - located the problem and arranged a temporary solution to enable us to drive home. The manager seemed very knowledgeable, organised and polite. Thanks ever so much!
October 2023 by Piotr Korcz
No professionalism at all. I had my tires replaced and during the replacement they damaged my rim.I will add that all my rims are in perfect condition and have no scratches until last Friday
October 2023 by steven brighty
Just want to say andy is amazing and is great at his job friendly and will always answer anything you want to know andy and his team have sorted out our vans plenty of times now and never had a issue and its always quick and efficient all i can say is andy is a top guy and i would advise anyone to use halfords on great union street hull got to say halfords have a great man in charge of this autocentre highly recommend
September 2023 by Twenty for Seven Relaxation
Had a service done here and the staff here are spot on very helpful and even had a check around my car for problems however the services for this establishment is pricey so do research on what they offer before you commit
August 2023 by Musa McHunu
This is far from professional service I must say.Somehow some elements of DISCRIMINATION comes to my mind.The reason I say this is the DUMMY, DUMMY, DUMMY, DUMMY, Z99 9ZZ meaning on my quotation but my mind goes to it and I am worried.My review is no star really.Lord help me never to go back.??
August 2023 by Darren Carter
Took the car in for 4 tyres, nothing wrong with the tyres they just didn't bother to balance the wheels, got to 50mph thought the steering wheel was going to come off, rang them and they said id have to drop the car off and they'd take it to another tyre depot as their balancing machine wasn't working, strange coincidence tha
