January 2024 by colin stones
Excellent service and knowledgeable staff very helpful also
January 2024 by Tina Saxby
Absolutely brilliant there was so helpful fitted a cd radio in my van.
December 2023 by Linda Diggle
Great service today fixed my head lights and got me on my way quickly
December 2023 by nicol young
After going to a different Halfords branch and getting fobbed off and told I had to go to a garage, I just popped into Halfords St Andrews Quay on the off chance. The lads couldn?t have been more helpful. They got me sorted in 10 minutes. Best £27 I?ve ever spent. Highly recommended.
December 2023 by Sharon claxton
Very helpful young man knew what I wanted and told me to go to my dealership for the code and then go back to the store friendly and Pleasant that?s customer Service well done thank you
December 2023 by Caroline Hickman
Excellent service, bulbs changed and added bonus fixed my petrol cap, been back twice this month for different reasons each time extremely helpful x
December 2023 by mark jarrett
I always feel that the branch is under staffed and you end up waiting around for help,and the staff that are there are running around doing there best to help everyone that needs it.
December 2023 by brandyandcoke rumandcoke
The only snag with the place, and something that I never realised until our last visit, is that there is no lift. We had a 2 year old in a buggy which we had to leave downstairs then proceed upstairs.Not a satisfactory solution but we found what we wanted. A decent selection of pedal bikes, the electric version was on the ground floor. The staff were pleasant enough and the place was gearing up for the Christmas period.Not many in the shop when we visited which suited us. Plenty of cycling accessories but not all on the mezzanine floor. Just under an hour and we were done, I have had business with this shop before. We didn't shop around so we don't really know if prices are competitive.
November 2023 by boropsycho
Looking for something we couldn't find and after 3 walks around we asked a very helpful member if staff who walked straight to the item on a racket the back (we had checked the area 3 times with no luck), he rang it up on the till and we were away within a minute or two to fit it!
November 2023 by becki potter
great service, pleasant staff who went above my expectations, quickly fitted a new light bulb
November 2023 by Leigh H
Great service from Rob at the St Andrews Quay, Hull store. Very professional and gave me excellent advice on my dashcam. The whole installation process was very smooth and the end finish is very neat.
October 2023 by Martin Tunley
Appalling, the reversing camera couldn?t be fitted because they would have to strip more than one wire, which is against company policy !!!They had been trying to fit another customers camera and tried to then charge me £40 although I?d already paid in full.Absolute shambles, I will take the camera elsewhere to be professionally fitted.
October 2023 by Brian Spratt
Went to choose a child car seat. Young man assistant was extremely helpful. Sadly the one I chose was not available but has now been ordered & he will ring me when it arrives. Superb service. Very impressed.
October 2023 by Lee Paterson
Absolutely shocking service, ordered a part with 1 hour delivery slot to pick up in store, 3 hrs later no email to say its ready to pick up, wait ages in a que whilst staff chat together and play on there phones, staff cannot find my order, after 20 mins ,however there it is just left on the counter, it had been delivered hours ago and not booked into the system, no apology, rude uninterested staff who ignore customer, oh well euro car parts for me in future.
September 2023 by John Cudbertson
Shop OK but previously asked on the advice line if a skewer was included with the wheel, they said no, so I bought a pair as extras, didn't need them as one was included! waste of money, also asked about buying rim tape, (essential for new wheels) amazingly they don't stock normal rim tape, these cycling specialists! So ordered what was offered, a huge roll of the stuff, it was for tubeless wheels only so no good. Another waste of money. Very disappointing purchase all round.So got a reply from Sophie including a click through for further help, guess what? Just as useless as the entire web site, just goes round in circles without ever finding a human to deal with, terrible web site, malfunction central, can't even log in to my account despite changing password only days ago, constantly tells me I didn't choose 'mr' then won't let me in anyway! Hugely disappointing experience with a household name retailer, I despair of ever getting a result.
