October 2023 by Geoffrey Wheelhouse
Staff very helpful and friendly soon sorted out my situation
September 2023 by Kim Hines
Very poor customer service today.I have been getting regular messages about changing my ISA I do on line banking but reluctantly,whilst in town I popped in early in the morning about 2 people were in only to be told to do it online and if I had my device with me someone could show me ,I didn?t but asked why if someone could show me what to do with my device how come no one was available to deal with me personally. I was given a card with a number on and told to ring the team who would talk me through it.I have worked with customers for over 40 years and always believed they came first clearly not at Halifax.
September 2023 by Chris Bell
Very friendly
May 2023 by Catherine Mohamad
Went in today with a problem the staff there was so helpful and friendly.
April 2023 by The ALCHEMlST
Have never had so many problems and such a run-around than with Halifax over absolutely nothing.Held my money hostage, failed to log calls, failed to read notes, made me wait on phone for ages, endless spiel about fraud prevention over and over , spoken to rudely, Lloyds and Halifax are the worst banking experience you could ever have.
August 2022 by Sue Rees
The lady who looked after me was very helpful. ? I will be returning to open an account with them as I am not very happy with my current bank, whom I have been with since 1977.
June 2022 by Thedeadwalkamongus 666
I've been with this bank since I was 18. I need a referee for ID and they refuse to do it for me even though they are on the list of people that can.
July 2021 by Tony Clark
Stood in Queue oitside and man in suit came out and asked me what I wanted. I explained that I have to come to branch to.enquire about opening a isa as I couldnt do it online or by phone. He just said to me " Youll be lucky" which I thought was extremley rude. Two other staff where very polite there was no need for the suited man to interfere. He passed me onto the lovely lady outside and dissapared back inside.I really hope he wasnt the branch manager as he was extremley rude. Really poor Halifax employess this individual.
July 2021 by Omar Mohamed
Helpful staff
May 2019 by Jack Hartley
The staff were very friendly and helpful... I don't really go into branches that often but they helped when I needed which is nice.
August 2018 by steven lodge
Did not have an experience because they shut 2 minutes early. If I owe them money and I was 2 minutes late to pay them back I still get charged overdraft fees why are they strict with them rules but not with their service.
Absolutely appalling
September 2017 by Kutha Aloo
I own it
April 2017 by Carl North
Not very good at all walked in with my partner who's card was snapped and because she had no photo identification she can only draw 50 pound a day what a joke
March 2017 by Michael Lee
Great branch, friendly staff.
February 2017 by Abbas Ahmadpoor Torkamany
I'm happy with Halifax Bank