January 2024 by Charlene Shane Colendrino
They very friendly staff. They work fast and efficient.
January 2024 by Darren Forrester
very polite group of lads. hard workers .nothing to much trouble .
January 2024 by Nathan Dyson
Overall happy with my visit. Best visit to KwikFit I?ve had in years! 5* Service
December 2023 by Amy Claxton
Very friendly team. Saw to, ordered and fitted a new tyre within 2 days. No hidden fees. Very happy with the service :)
December 2023 by neil porter
Brilliant service car fully check out. Thanks for the peace of mind Cory and Daniel
December 2023 by Jody Opperman
Staff always helpful and efficient. Always amazing customer service
December 2023 by Kevin Paulson
Went for MOT and they replaced all 4 tyres. Since then a tyre low pressure warning light has been on and a warning message about rapid loss of pressure in one tyre. I have repeatedy telephoned and they do not answer. I went in person and was ignored in their reception for 15 minutes before giving up and leaving. Four people were visible tinkering with cars but they ignored me when I waved and called. Two other potential customers came and went while I was there.
December 2023 by Lewis Meddings
Turned up after 17:00 and wanted four new tyres, the guys didn?t really have the time to get the job done, however, they did me a massive favour and smashed the job out. Great set of lads
December 2023 by ahize ekene
Expensive Paid £54 on MOT only to discover below £40 elsewhere. Failed MOT because of little scratch on my wiper just on passenger side and I was charged over £20 to replace only one wiper not even the two.
December 2023 by Jess Rastall-Lancaster
I have had two new tyres fitted today (a Sunday!). I was served by Cory who fitted me in last minute which I much appreciate. He was friendly, helpful and communication was excellent. I would definitely recommend this garage to others.
December 2023 by Aaron Dobson
Came in for a free battery inspection to check if a new one was required. Dealt with Carl who was great! Being courteous and professional throughout!In the end a new battery wasn?t required at all and there was no pressure to replace it at all! Would recommend Carl especially!
December 2023 by Malcolm PARKER
I arranged a tyre replacement on line with a fleet management company. Upon my arrival I was met by Owen who quickly explained what needed to be done. I left the garage and walked the short distance to the city centre with the intention of getting a coffee. I had only just sat down when I received a call from Owen saying that the car was ready. This was after only an hour! I returned and picked up the car and was again I formed by Owen about what had been done and was given the opportunity to view the work. This is how customer service should be done. Well done Owen and his colleague Corey
December 2023 by Chris Richardson
Carl and his team were excellent. He was friendly and did everything he could to sort my car and get me on my way home. Everything was explained clearly and I felt like nothing was too much trouble.
December 2023 by kayleigh Scott
Shocking experience at this garage, which in my opinion warrants an investigation. Most men working here look as though they are entering their sloth stage in life and that's no joke.Customers are ignored.Made to wait for long periods of time in their run down reception area which looks like a junk room, whilst they pretend to work. Sweeping the floor...You have to shout out for assistance. Otherwise you're ignored, totally invisible to them, despite the glass windows. Then they lie to you over the issues with you're car, in my case a simple puncture.I was told all 4 tyres needed changing on a brand new Audi.Literally 30 minutes prior, it had been fully checked by the hull Audi garage, who are on point and have always been fantastic with us.The Audi video footage on my phone stated otherwise to what slow- fit we're telling me. It was at this stage that i became annoyed. Nobody has time for this kind of nonsense.My car had already been up on the ramp at this stage for 40 mins, before I intervened. The men here we're either walking about doing nothing or stood chatting like there we're no customers about.I was in a huge rush that day.Traffic was horrendous.The men working at this garage knew I had an appointment to attend, yet delayed work being carried out. I told the manager I was making an official complaint and he laughed and asked on what grounds? The tyre repair was then done within ten minutes. I missed my appointment.Prior to my arrival, another customer was sat in the reception for well over an hour due to a sensor repair. This came after quick- fit damaged the sensor whilst changing their wheel. This customer pre warned me of how bad they we're and stated that it's a miracle they still remain open. Apparently they couldn't fix the sensor and it would take quick-fit months to order into their garage. Yet the customer rang elsewhere and the part could be sourced within a day. This was to be expected really given the management of the place.There was more than one mechanic stood around the back off my car whilst my tyre was being changed and god knows what they we're doing so my car will be checked over again by Audi.Do yourself a favour, give this place a massive swerve. There is nothing quick about quick- fit.Especially the way they walk!
November 2023 by michael oxendale
Come for 4 wheel alignment and tyre balancing...was told thursday i needed alignment which would be £65 ,then told today its only minimal out and wouldnt make any difference ( £65 for no difference) and was told thursday its £27.99 wheel balance got charged £32 today gone up £5 in to days ??..........very poor experience.....
