December 2023 by Gavin Bell
Excellent service and helpful staff
August 2023 by Marilyn Holt
We have recently had to go into the branch to do a bank transfer and transfer funds. On the previous occasion a couple of months ago the gentleman who dealt with us (may have been called Paul) was so friendly and helpful. Today we dealt with a lovely lady who was also so helpful and friendly. The employees at this branch are all so nice and nothing is any trouble to them. Pleasure to go in at any time.
July 2023 by Lawrie Sherratt
Excellent service as always.
January 2023 by Lewis Egan
Not the most accessible Bank in Hull I think even though its in the City Centre... but the staff who work here are excellent.
October 2022 by Kris Placek
Excellent, Excellent customer service experience from Paul. Everything explained in understandable language, help with online bits, issues solved in blink of an eye.THANK YOU PAUL! ???
July 2022 by Mark Noble
It was to Confusing
May 2022 by Mahatma Gandhi
Staff are extremely friendly and helpful
July 2021 by Adrian Crummay
Fast efficient and friendly
July 2021 by Anna
I've been with Nationwide for over 10 years. I had few complaints (mostly handling telephone conversations), but all branches I have vsited were very good. I regularly dealt with Carlisle branch, and now with Hull branch - every time my stuff gets done, staff is polite, smiling and willing to help. Overall, I am very happy with Nationwide and for the Hull branch I have nothing but praise.
July 2021 by Ray Smith
I've been a member of this building society for years and as a deaf customer all the staff here go out of their way to help me and to look after me as a matter of fact I don't know what I would do without the help of the staff here, staff are very friendly and always welcoming and always smiling it's always a pleasure to visit as I know I'm going to get what I need doing sorted out cheers lady's and guys keep up the good work. a special thank you to Amanda who's always on the tills thank you. ? I just wanted to let other people know how helpful the staff are here that I've done a switch and moved my current account my savings account and my home insurance from NATWEST to nationwide, as NATWEST are not interested in small insignificant customers like me, the switching process is so easy and very quick and nationwide want your business unlike some banks like NATWEST who just don't care about their customers at least when I walk in to my lovely new building society I get a smile a good morning how are you today Ray and what can we do for you today so come on people let's start switching ???better service better staff
July 2021 by Monika Kobus
Hi, I have just experience very low kindness of customer service feeling discriminated through the phone... Horrible... Someone does not listen to client..... ?
July 2021 by Robert Brook
Been a member for years, the staff are always very friendly and helpful. I have never had a problem with them and would highly recommend the Nationwide Building Society.
July 2021 by Philip Jenneson
Always had professional and courteous service from helpful and friendly staff
September 2020 by Sharron Derbyshire
My family have been with nationwide for years I myself have been with them since I was 16 and my.son is also.with them?really friendly and very helpful
September 2020 by Mavis Harraway
Very unhelpful in a matter which was sorted out by a lovely lady in Eastbourne nationwide back at beginning of april
