October 2023 by Google user
Massive Building lots of choices..Good stock of Mens denims. Haven't had chance to look in every department so we will be coming back. It also has a Costa restaurant inside plus another on the outside.
June 2023 by Susan Smith
This is for Emma in next on Kingswood Hull. What an amazing lady she is! She went out of her way yesterday to help me get exactly what I needed. Fantastic customer service in lingerie department. If you ever need discreet bra fitting service just ask for Emma. First class service!! Thank you Emma xx
June 2023 by NotSo_InnocentBystander
Great selection of clothes, and home furnishings
April 2023 by Madihah S
Usually all the staff and coffee are good and warm all the times I visited previously. However, today the male staff member with dark hair was unfriendly at around 5pm making me not want to visit in the future. He spilt the coffee not apologising and had an unfriendly attitude. The coffee that was made by him was cold too. Very disappointing visit. I never ever review or complain ever but this experience has made me ruined my day. Also the temperature of the shop was so cold on a cold day too
April 2023 by Nick Love
Wasted my time travelling there as it said it was open, but it wasn't. If you try calling, you'll get put through to someone in India.
April 2023 by Fares
You can enjoy your time and have a cup of coffee with cheese toast at Costa Coffee inside Next. ??
February 2023 by Barrie May
Great shopping and cracking coffee from Costa.
February 2023 by Evalynne Charmer
Love a bit of Next! It's open until 9pm and has a coffee shop. Fabulous ?
December 2022 by Andy Hudson
Ordered a settee October 21st promised delivery before Christmas.That's the reason we decided to purchase at £1750. No contact whatsoever chased on phone last week no email follow up as promised.BUYER BEWARE
December 2022 by Alex Chappel
I was sitting in my car waiting for the shop to open when an employee of next came along and told me to leave the car park, and then started taking photos of my car, which is against the law under GDPR legislation. She refused to stop when I asked her, and refused to delete the photos. Of course I left immediately but still have had no explanation of why I was asked to leave. I will be suing.
October 2022 by Ian Frankish
Visited for the Home selection. Good range of lights - the item we wanted wasn?t available but was ordered for next day delivery. Friendly, polite staff - nice touch having a Costa inside
October 2022 by Cherrycolagirl
So the staff at Next Costa Hull work hard. Really hard to keep up with the demand. The problem is Costa only run one coffee machine ie ONE barista at any time. They have two machines there but don't use both. The wait times are around easily 15 to 20 minutes and a table is not guaranteed. They need to expand into what is now Bath and Body works and employ more staff. It does get noisy ie babies but it's a coffee establishment. Tbh sick of the queue wait.
October 2022 by Paul Hooper
Absolute worst service.Was looking to purchase x2 suits today ready for a wedding at the weekend. Son was also hoping to buy a new jacket.16:20 approx and the customer service or support was none existent for us.X3 staff dealing with one customer at the checkout and another customer sounded like a million and one problems being served by another....And you wasn't even that busy!!!First person in que had to leave because they were taking so long (he was fuming) then after this customer I waited a while before deciding I'd be better off buying from elsewhere also fuming. Very poor from next and will definitely be avoiding in future.
October 2022 by Sam Mearns
They don't have people on the tills to deal with the fact 4 out of 5 people are returning online orders. So you are queuing for ages just because everyone spends 5 mins a time at the till.They opened a returns box at the door, but don't advertise it, there's no clear instructions or signage, and if you do want help, no one's around. So you just go get back in line like before.What makes people mad when shopping? Having to wait. All they have to do is priorities getting the queues down. Open al the tills for 5 mins, problem solved.Instead, you all scratching your head whilst you see 3 or 4 members of staff, hanging cloths. eh?
October 2022 by Dave Brown
A range of clothing which is different from other retailers. Also furniture designs that are unique.
