January 2024 by Julie Watson
Dear Optical ExpressI visited your branch on Tuesday the 9th January with my Son who shall be going ahead with LASIK Eye surgery.From approaching the door and entering your office, we were greeted in the most friendly and welcoming way.Your knowledge of the different eye surgeries available were second to none, which made us feel very comfortable.Thank you ?
April 2023 by Tom Hartley
Had a laser eye surgery consultation at the Hull branch. Shannon was very polite, informative and helpful throughout, making the whole process very easy to understand. Would definitely recommend.
April 2023 by Steve Boyes
I attended optical express hull yesterday I have to say it was a pleasure to attend very helpful polite staff and the information I received was fabulous giving me everything to take home and review myself for lens replacement
January 2022 by Mark Thompson
I would not recommend Optical Express, had lens replacement nearly a year ago. After the surgery there was no follow up appointments arranged, had to push for it as was having a lot of problems (eyes were different both for long sightedness and short sightedness but before long sight was perfect). After chasing Optical Express for follow up appointments, I was bounced between Manchester, Leeds and Sheffield. We had to insist on a scan of my eyes (which they didnt want to do) and they found cysts. These went but still a huge difference in vision, was contacted by one of their consultans from London, who advised to replace the lenses with a "more expensive version" but Optical Express just offered laser correction which the consultant recommended against because if there is any movement in the lens then the vision deteriorates again. I refused and now suffer with extreme headaches and have to have more expensive lens in my glasses than before. Read the small print before you sign, they cover every base if there is a problem, resulting in you not being able to do anything.
September 2020 by Simarpreet Kaur Lall
Very pleased with the consultation today. Talked through each treatments risks and benefits. Helpful workers at desk and great environment when walked in with a warm welcome.Kerry had made sure we felt comfortable and supported throughout the appointment, she had given some great advice. Information provided was very useful from Katherine. There were no unanswered question in our mind by the end of the appointment.Overall, I am happy with the service and support provided.
September 2020 by jo blackburn
I have had a great experience with Optical Express, from the first appointment. I am now receiving after care check ups after my laser eye surgery in their Leeds store. Hull staff have been very supportive. Definitely would recommend this life changing surgery.
September 2020 by Thomas Smith
I came for a laser eye consultation in April/may this year. The staff here are really friendly and welcoming and offer a cup of tea/coffee when I arrive. They always have appointments available outside my working hours. The surgery was great with brilliant results and I've not been forgotten since surgery and have been back for a few check ups. Would definitely recommend the surgery and definitely recommend optical express Hull.
September 2020 by Mike Yeomans
Excellent service, very friendly staff, made to feel comfortable and confident.Simple procedure for lens replacement, no stress, no pain, no needles. Drops in eyes then simply 15 mins later both eyes done.Only down side for me had to travel to Manchester for the op, no facilities in Hull.Disappointed with vision compared to glasses, it is improving only been 10 days. If continues to improve then okay, only had distance corrected, glasses for reading needed.
September 2019 by Graham Huntley
I had new replacement lenses last week can not believe the difference I con see more than I ever could even with specs.The staff are second to none and really make you feel at ease.Thanks to all at Optical Express you have changed my life.
September 2019 by Liam Smith
I recently had my laser eye surgery with optical express, they explain everything thoroughly before hand and make the process easy, definitely recommend them to anyone considering laser eye surgery.
July 2019 by Wendy Callis-Smith
Having Lens replacement is the best thing I have ever done. My vision was perfect the very next day. The surgery was quick and painless. All of the staff working for Optical Express are really nice they make you feel at ease all the time
July 2019 by Jonathan Guy
All the staff were very friendly, and made me feel at ease. Everything was clearly explained at all times, and I never felt pressured - it was always clear it was my decision. Then the surgery itself has been successful and life-changing, so I'm very grateful.
June 2019 by Amy Broughton
Brilliant friendly fast service. Very knowledgable about procedures l, aftercare and very approachable if you have issues.
June 2019 by Christina Needham
After having lasik eye surgery, I no longer need glasses and my eye sight is better than I could of hoped for. Optical Express have been absolutely great with me. From my first consultation right up to my after care appointments. Their hull staff are lovely and make you feel right at home. I would definitely recommend them to anyone.
June 2019 by paul marriott
Fantastic service from Optical Express, Ashley was very professional and knows his stuff. Nice to be treat as an individual. Thank you.
