January 2024 by S F
I asked for Second Class (Royal Mail) for my parcel, but the counter assistant automatically sent it using Evri Next-Day delivery. I only realised this when I saw my receipt.The premises are spacious and very tidy, but the handmade notices about "3 hours free parking" made me nervous, as if they've changed their car parking rules and covered up previous notices with handmade ones. Confusing experience on both fronts.
January 2024 by Beebee
I give this place half a star!!!! A star is more than generous. Very rude!!!! The Asian elder woman and the younger asian girl with the mole on her face were talking in their own language sniggering and laughing while looking at me in the face it made me feel very uncomfortable. The entire staff is very unprofessional and they are rude and act like they own the place and treat customers in a disgraceful manor! Absolutely disgusting behaviour!!!!!
January 2024 by Chloe Wood
Posted a Christmas card on the 13th December and I was a first class stamp and it has been delivered to the address
November 2023 by Mark Hawksworth
Fantastic friendly smiley efficient service. Well done! X
October 2023 by chris
Only about 2 customers in this place when I entered (no wonder) no good morning, no hello, no please, no thank you, absolute ignorance, With more and more business now being done on line there is less and less need for the Post Offices, and if the rest of the Post Offices show the kind of service you get here then GOOD.
August 2023 by Twisted Rebel Designs
5* post office! We use this post office weekly when sending our parcels for our small business and the ladies who work here make it so stress free for us! They?re so chatty & helpful, meaning we can just drop off our parcels and we know they?re in good hands. We wouldn?t go anywhere els!
August 2023 by Ramunas Mesinski
Excellent Customer service!! Helped me with my driving tachograph license served by Nadia and Pam today!! Really helpful
July 2023 by Steve Carruthers
This post office is 5* - All the staff who work here are terrific. They are polite, happy & chatty. A couple of counters at their disposal means this post office is fast & efficient, with que?s down to a bare minimum as a result. Been using the post office for many years due to the business line I?m in and this is by far the best post office I have ever used. 100% recommended.
July 2023 by Lucy Tennison
All the staff are wonderful, fantastic service. They go above and beyond. I always recommend family and friends to use this one. Never seen a team so hard working and dedicated to providing a top service! Well done!
July 2023 by Kimmie Xx
Zero stars?Terrible customer service today by the coloured woman at the post office returns part . There both too busy talking to a man that sits on the side of the counter for a full conversation ?including blonde woman?while we stand there unnoticed to then be told can?t return parcel we?ve got the printer but we havnt setted it up it easier to get a Qcode to scan just pure laziness how they got a job in the first place I?ll never know totally useless made my day more difficult but then again it?s HOLDERNESS ROAD isn?t it .
July 2023 by Tina Mckay
Ho I came into the post office the other week to send a provisional licence off and a lady called nadia served me she was very friendly and helpful and the licence came back very quickly
July 2023 by Farman GB
Very good customer service by Pam and Nadia today always polite and professional!! Very good service at this post office for everything
July 2023 by Soph Day
I always have great customer service when coming, I use this post office on a weekly basis to send my parcels for my small business and the girls have made the effort to remember me and are always friendly! I highly recommend, the service is always quick and has a smooth process. Thank you Nadia and the other staff!
July 2023 by Babs Babs
Service, professional. Staff most especially at the post/mail unit are always willing to help and assist if need be. I'm so happy going there all the time to send my mails.
June 2023 by Kingston Vintique
Absolutely disgusting customer service by the manager (Asian woman with glasses). Refused to give me my parcel despite having ID and a utility bill with my name/address on. Worst customer service I?ve EVER received. Extremely rude, dismissive, disrespectful and unhelpful. Genuinely not the type of person to leave reviews like this, I haven?t the time. But this is a rare case of disgusting service I wouldn?t wish on anyone. I?ve had to report to this Royal Mail complaints department to ensure this person undergoes re-training or an attitude restoration so others don?t have to tolerate the terrible service I had to endure just to receive a letter.
