March 2024 by Dave Block
Unbelievable... The counter closes for lunch break?!?! Cannot believe they cannot afford to staff it throughout the day.
December 2023 by Elisha Irwin
Absolute joke. This is the 4th time now that I have waited in for a parcel to then receive an email saying that they "attempted delivery but no one was home". When in actual fact there was no attempt to deliver at all and I can prove that because they never leave a red card to say about the missed delivery either. I'm sick of this now, people shouldn't have to wait in for the delivery, for them to then not even bother to try and deliver it. 4 times this has happened now, beyond a joke at this point and it seems I'm not the only one this is happening to, looking at the other reviews.
December 2023 by 85 H
The post man/woman who delivered my parcel today forced it through the letterbox, even though i was in my house.They never knocked or rang my doorbell.The item was damaged and the dust flap in my letterbox was forced out and a clasp was broken because the parcel was forced through the letterbox .They should have knocked, rang the doorbell and not been a tital imbecile.I want compensation and ill not stop until I get it
December 2023 by Karan Collins
LIES, LIES, LIES. If I could leave ZERO stars I would. I was waiting for a delivery 8/12/23. I am furious. I received a message to say your driver had attempted to deliver the package. I was sat in my living room, my CCTV camera's on my TV screen. Plus I have a RING doorbell. If your driver had pressed the doorbell which they didn't as we checked the camera's and the doorbell. NO ONE from Royal mail came up my path. Just for the record anther delivery company arrived 4 mins after your driver was supposed to of come and I took delivery of that parcel. Perhaps you could explain how your driver avoided my security camera's and my ring. I don't believe that anyone came.
December 2023 by Dave Taylor
the car park is full even when counters closed that must be staff there is nowhere to park anywhere close .SENT my parcel to another address because the staff cant read or ask anybody,s name before giving them YOUR tracked parcel ,CHEERS cant speak to a manager nobody,s interested in anything cant e mail they dont do them either and cant phone they know my items at another address because of the GPS but how are they going to get it back NOT A CHANCE ,they dont even apologise always supported RM i,ve never used a courier ,but not now nobody cares and employ people who cant read a simple address
December 2023 by Trevor Collins
We got a message saying they tried to deliver a parcel at 13.12,we checked our cameras and ring doorbell no one did come just lies
November 2023 by LUISA brown
So for a massive company who i assume receive more parcels this time of year are only open for 2 hours in a morning and 2 hours late afternoon?? So for the people who work shifts when are we meant to collect our parcels and we cant have them delivered again as were working so same issue it will get sent back to you?? ? for the life of me im really trying to think of the logic in this but no sorry i cant find one. They is so many people desperate for a job so its not you cant find anyone to work in the sorting office. I cant be because you cant afford to pay someone as you have that many vans sat all day in the lock up so sell some of them if they arent been used think realistic? The sorting office must be backed up now my parcel got took there 10 days ago and i still cant pick it up. For a big company its very poor
November 2023 by Hayley Lane
Absolutely shocking service, missed a delivery and received the card you get posted through the door so booked redelivery on 4 different occasions and received 4 redelivery confirmations all of which failed all 4 so spend an hour on trying to get through to be be told there gas never been no items to be delivered ?
November 2023 by tonyrd250
Helpful staff... But nowhere to park.Very difficult, if you have problems walking.
November 2023 by Ray Hawker
Cosy pub, brilliant staff good company and fantastic live music.
September 2023 by Anastasija
Went in today to send percel,the staff told they not doing it and send us to other post office.
July 2023 by Michelle Pride
Shocking service closed every time I go very infuriating wasting my time and fuel the website needs updating never mind ?just? posting a note outside the office! The app needs to get in todays world too!
July 2023 by Nick Apple
Barely ever open. Opening times wrong on Google. Nearly as bad as yodel
July 2023 by Chris Hall
Went to park and car park full. Thinking must be full inside with customers. Came back an hour later to find it?s the same cars (guess staff) and no one in the shop. I asked a lady if they took ups parcels, she took one look at it and just pushed it back towards me just said no. I asked her if she could assist and she rudely said no we don?t take it as we don?t get paid. Now I understand this but no need to do it so rudely. If she had purely suggested alternates I would have been more than happy and thanked her, but to be so rude and dismissive is what led me to come in here and leave a 1 star rating.
June 2023 by PRC420
Totally useless company, I feel sorry for the posties after privatisation!The manners of these people who's job is to deal with the public!Royal Mail will not be around for much longer if they don't pull their fingers out.Nowhere to park!Take time off work for your redelivery.
