January 2024 by Jayne Lintott
Extremely professional and knowledgeable on the services they provided. Chose to have an additional eye check and everything found was explained fully and what measures I may need to take in the future. A fabulous lady even chose some glasses that I would normally have thought wouldn't suit, but to my suprise did. Excellent service.
January 2024 by Paul Kelly
My newest glasses are honestly the best I?ve ever had. The young lady who tested my eyes apologised for the time she was taking but I was so impressed with her diligence and it really paid off.
December 2023 by Louise Rowe
Lovely staff very helpful just wish the glasses was quicker to pick up
December 2023 by Gill Brook
Very well looked after, very busy,been nicely updated ?
December 2023 by Alan Thompson
I had to travel abroad to work without my glasses . They had 9 days to make my repeat prescription ( which was no problem). They were happy to take my money and then not even return any of my calls until I was abroad and too late. I'm very happy with them now but I really needed them a month ago! I'll be going elsewhere in the future.
December 2023 by patricia mouncey
Best eye test in many a year. Made me aware of early cataracts, makes regular testing more important. Didn't try to oversell me. Couldn't be more pleased - thank you.
December 2023 by Philip Davis
Been using Specsavers for several years after recommendation by a friend. Always extremely satisfied. Always does a great eye test and the lenses supplied are spot on. Good prices compared to competition and never try to upsell. Will continue to use.
November 2023 by David Jennings
Optician was great,but when choosing glasses I asked for help and 3 of them just stood talking and said look over there thankfully a nice member of staff came to help
November 2023 by Ice Queen
I have been a customer of specsavers for many years, and the staff - especially in the contact lense dept -are well mannered and polite. Great customer service . ?
November 2023 by Massive 183
Staff are so slow, original appointment was 2 hours and was only shorter due to us asking what was happening they misplaced my notes after my test.Come back in today and staff stood around made me sit down again and all stood talking to each other, great service
November 2023 by Tim Osullivan
Pleasant professional staff, but premises currently loom like a building site due to a refit
October 2023 by Paul Hooper
Attended appointment and was greeted by miserable staff.The optometrists were really nice and friendly but it stopped there.I was told someone would help me with my new glasses and give me advice on pricing and styles ect, I was told to start looking and someone would come over. After a long time looking nobody came to help so I tried to choose what I thought would be best, I took these to someone at the front and was told again someone would help & was told to wait.... Almost 20mins and nobody came so I had to leave dissatisfied and disappointed.I think the staff here could at least put on a fake smile and make customers feel welcome. And when you need help with choice and options someone should actually help instead of just saying they will.The store when I attended was very chaotic, not enough seating and people having to stand about.Not a welcoming place.
October 2023 by Marie Peel
This is Jameson street Specsavers. They were very professional and helpful all the way through my visit. Explained test results and helped with any question's I had. Overall a very pleasant visit.
October 2023 by Theresa Brown
Well the staff were very friendly polite and helpful and I went in to pay for my glasses and they couldn't find my order in order for me to pay for them but the person in question wasn't in the shop at the time so I couldn't discuss it I was told what days he was working but due to my condition I couldn't go back to the store in order for my order to be completed the member of staff who I spoke to was very lovely did everything to help me and they kept apologising and I told them that it isn't their fault it was Kevin's fault as he failed to complete the order in order for me to pay for them
September 2023 by Karen Palmer
Wrong prescription given fine once I had been to vision express would not recommend anyone to go to specsavers
