March 2024 by Natalie Stewart
Rang up to access the minor ailments scheme for my sick daughter. Was told to bring her in to be checked. They didn't have the medicine in stock, offered a cheaper alternative (not a problem) but had to argue for a syringe. They didn't even look at my daughter. I could have left her at home to rest.I wish they just told me on the phone they didn't have it in so I could have gone elsewhere. It seems they have taken on far too much and can't cope with the amount of patients they're dealing with.
March 2024 by Donna Faulkner
Pharmacy/GP/NHS/SuppliersAwareness of impact on patients symptoms, caused by delays in supply and delivery of patients medications.Whilst I respectfully acknowledge and appreciate the sincerest apologies from pharmacy/GP/NHS 'Staff' , (due to many factors out of their control)I still feel very dismayed that on a number of occasions now I have had to pursue (both via phone calls and physically in person) missing/delayed items from my prescription. This medication, when missing or delayed, even for just 24 hours, has major consequences for my health 'condition' . Rendering me physically and mentally incapable of normal daily functions; due to significant increases in pain levels (widespread in my body).Therefore I respectfully request that awareness of these situations are raised, reasonable education and improvements are implemented in order that you may reduce occurrence and impact on patients/customers/clients 'Health and Wellbeing 'RegardsD Faulkner
February 2024 by John Biggs
Not acknowledged when you enter as staff seem to busy preparing prescriptions, 5 people waiting on my visit and very awkward that no one had been seen.Only when what appeared to be the delivery driver returned and commented to another staff member that many people were waiting did someone come to the counter. They did seem very good at re stacking empty baskets.To be fair though a refurbishment of the front part of the store was in full swing albeit no work was been done during my visit.
January 2024 by Julie Burton
It was open on Xmas eve. The boots in Sutton village was suppose to be open. Glad our reliable chemist was open.
December 2023 by Kibria Ahmed
Staffs are kind, helpful and hard working. I get my medication always on time. I?m very thankful for their services.
December 2023 by Peter Wilkinson
Friendly staff, couldn't do more for you. I went in last week for an emergency prescription (inhaler), and they helped me on the spot, as well as adding me onto their deliveries.
November 2023 by Joanne Andrews
Great pharmacy. The staff are always pleasant & helpful, in fact I could go to closer pharmacies but choose to go out of my way to this one.
October 2023 by paula vincent
My Husband popped to the Pharmacy to ask if we could have our Covid injection there ,they were very helpful aand we got
September 2023 by Inverse Midas
Never have the items I want in stock. The shop its self is tiny, so it can get absolutely uncomfortably packed. Some of the staff are clueless about basic over the counter medications.
July 2023 by Nicky Johnson
Slowest pharmacy in Hull. Changes there opening times more times than anything g I know
July 2023 by Leanne Hutchison
I have to go every day & the staff are always super busy but nevertheless they are also always super duper nice & always helpful kind willing to help or give advice they are a lovely place 100%
July 2023 by Helen
Wonder staff and knowledgeable, very busy and best to ring and check before going.
January 2023 by Sally Slide
Terrible performance from the pharmacy. 35 minutes waiting for prescription items that should already be done and ready to collect. Something not quite efficient about the collection system. Still didn?t leave with much required medicines as I had to leave to collect my children from school . Not satisfied at all.
January 2023 by Mike Chapman
Que for doctors, then que to get your prescription why don't they take on more staff ! I will be changing my pharmacy as soon as
October 2022 by Samantha Doughty
Normally good,but couple times lost my pills couldn't find them stood there half and hour on bad hip and bad spine,floors disgusting, use to be so tidy,disorganisrd need my daughter working there she's pharmacy assistant qualified and spot on and every job she's had she's cleared backlog,And husband has given up with them
