March 2024 by Louise Whiting
All staff are very friendly, one lady, Rebecca, who is often on the front desk is lovely.
March 2024 by T.L. Wainscot
A useful local Chemist who would make fewer mistakes and be more efficient if their staff actually listened to customers and concentrated upon what was being said.
February 2024 by Shania Ives
They say they don?t have your prescription when they do! Myself and my partner have both had experiences where we have submitted medication requests that have been sent by the doctor, but in arrival the pharmacy have said they do not have the prescription (very rudely in some cases). When we checked back with our doctors the confirmed the prescription was send. On one occasion I was able to give a code and got my medication (even though it was very late and I had started having withdrawal symptoms). The other time the code didn?t work & my doctor had to call them. They gave us the medication straight after the doctor called, even though the said they didn?t have the prescription 5 minutes prior. The doctor told us that the pharmacy were just being difficult because the prescription was definitely there. The pharmacy said the doctor gave them the wrong date as an excuse, which made no sense. I don?t see the point in them doing all this. I won?t be returning.
December 2023 by Lesley Routs
Good service nice people
October 2023 by Jim Driscoll
You can see and hear the large number of staff working in the back, but unfortunately they'd all rather chat than serve customers, often leading to a big queue and a long wait.Apparently they now need 4 days between receiving the prescription and you collecting it. How long does it take to find the tablets, apply the sticker, and put them in a bag? 4 days? Really?I went in today and the shop was empty. There was 3 people behind the counter chatting, who all registered my approach and immediately walked away. All 3 of them, leaving me standing at an unstaffed counter. It seems customers are a nuisance nobody wants to deal with. I'm certainly going elsewhere in future.
October 2023 by George Turner
Helpful staff
September 2023 by Toni
They are very helpful but can be very difficult to contact via the phone. You can end up ringing multiple times a day and still not have the phone answered, this is the only reason I have not given 5?Apart from that, friendly, helpful staff. Lot's of usual things you normally see in a pharmacy to buy. And they are really good at finding out if say a cough syrup for example is okay to take with other medications.The delivery drivers are brilliant really friendly and work so hard but always deliver with a smile and a quick chat while you are signing for medication.
September 2023 by Anntoinette
They are very helpful but can be very difficult to contact via the phone. You can end up ringing multiple times a day and still not have the phone answered, this is the only reason I have not given 5?Apart from that, friendly, helpful staff. Lot's of usual things you normally see in a pharmacy to buy. And they are really good at finding out if say a cough syrup for example is okay to take with other medications.The delivery drivers are brilliant really friendly and work so hard but always deliver with a smile and a quick chat while you are signing for medication.
September 2023 by Toni Bennett
They are very helpful but can be very difficult to contact via the phone. You can end up ringing multiple times a day and still not have the phone answered, this is the only reason I have not given 5?Apart from that, friendly, helpful staff. Lot's of usual things you normally see in a pharmacy to buy. And they are really good at finding out if say a cough syrup for example is okay to take with other medications.The delivery drivers are brilliant really friendly and work so hard but always deliver with a smile and a quick chat while you are signing for medication.
January 2023 by Toby Carpenter
Best pharmacy
December 2022 by Craig Helen
Staff friendly enough however trying to phone the Pharmacy is frustrating. No one seems to answer?
December 2022 by Martina Benjamin
They?re a very busy little pharmacy, I found them to be polite and helpful.
October 2022 by Scott Millard
Answering the telephone seems impossible for them! Frustrating and stressful.Appreciate you?re busy and are taking on new customers- this shouldn?t be to the detriment of those who already use you.
May 2022 by jo Batkin
Staff a rude and un helpful, they don't pick up the phone when you ring .
April 2022 by Elsbells
Rang over 200 times trying to ask the same question I had to walk in to ask, not good for those with physical limitations like myself, just from walking in I realised that no one bothers with the phone and just listens to it ring and when I mentioned was told ?it?s busy? there?s 6 staff members and boots run pharmacies of less staffing but still attend to the phone? It?s alarming to think that the missed calls could be an elderly person in need or someone who?s immobile trying to access medication for themselves being ignored. Funny enough though, someone can use the ringing phone between your calls but cannot answer them? Awful will be asking GP to change my pharmacy over to boots instead.
