March 2024 by Amelia Ruane
Sent off a Tiffany necklace to fix a broken chain. It took 6 weeks for a very simple repair, then when we picked it up the charm has been ruined when it didn?t even need to be touched. It is unwearable which is ridiculous when it was sent off for a new chain, it?s an expensive, sentimental piece of jewellery that has been ruined. To top it off the attitude of the staff member denying that anything was wrong with the very obviously butchered charm! Now need to try and fix the charm- definitely won?t be using you or your unhelpful staff.
March 2024 by Diana Coley
Excellent service. Necklace broken-new clasp fitted while I waited. Staff really friendly & helpful. Very reasonable price.
February 2024 by Andy Staermose
I took a 12 year old Citizen Ecodrive in for repair expecting to pay about £70 for repairs.Tamara called only a few hours later to say "All fixed and sorted"I'm delighted with the service and would like personally thank Tamara for her outstanding support and contribution on this.I can thoroughly recommend the staff and the store for such excellent service.
November 2023 by Blake Hannah
Called up earlier today to reserve a watch that i wanted to buy and after i had walked nearly 2 miles to get there they was in the processes of selling it to another person. massive waste of my time, will be taking my money somewhere else to buy a watch... very disappointing...
November 2023 by norman spink
All staff were very helpful and friendly.
November 2023 by David Wenden
First class attention from your staff member, very happy
August 2023 by Ruby Knapp
Your contact number on Google does not work after trying numerous time and also numerous branches, it seems the contact number does not connect.
May 2023 by Katy Ellie
Very helpful friendly staff,who helped me choose correct item for me.
January 2023 by Jillian Read
Very efficient and friendly. Took time to order exactly what I wanted.
December 2022 by Paul Roberts
Excellent speedy service as usual.
December 2022 by David Pritchard
Very efficient and helpful
August 2022 by Margaret Lea
Excellent service by a caring team, thank you!
August 2022 by Mick Crowhurst
Would not recommend this company to anyone,Very bad customer service, and just keep on making up excuses, no one phones you back when they say they will,Avoid this company at all costs
August 2022 by angela langham
Excellent service. Polite and helpful member of staff.
June 2022 by Jo Laing
Helpful staff and friendly
