January 2024 by Kenneth Russell
Once again we have been impressed with Prèmier Travel in Bexhill.This time we saw Karen Swann the day before we booked to get some information as we were uncertain at that time if we going on a Cruise or Package Holiday. Karen provided us with all the information we required to help us make a decision.We returned the following morning and saw Karen again. She helped us to fine tune our holiday and answered all our questions and sorted the paperwork out.Excellent professional service we highly recommend Premier Travel Bexhill.
January 2024 by Elaine Spink
The girls that work there are friendly and very helpful booked our first cruise with them in 2022 and booked other cuises with them since wouldnt go to anybody else. Thank you very much.
November 2023 by RICHARD CHALWIN
The Amazing Gemma has just booked another trip for us
October 2023 by Alex Patrick
Gemma and Karen are both so helpful and professional.
September 2023 by Paul McMath
Great service. Thank you
September 2023 by Fatima Holmes
Karen gave us Excellent service very helpful definitely recommend Premier Travel to our friends .All staff are very good and helpfulJohn & Fatima Holmes
January 2023 by Rosie Woodgate
I've genuinely never had such a positive experience with a travel agent. I'd been going back and forth with Gemma for a while, and she was so patient with me keep changing destinations etc and responded to emails so quickly. Once I did finally make up my mind and popped in, she was extremely patient with my rather noisy toddler. There was a fault with Easyjet's website so she had two phones going at once to get someone to help, which I've never seen anyone do, and got me booked in right there and then. Even after my booking had been made I asked to upgrade the room and she did it with no problem at all. Nothing was too much trouble. I would not hesitate in coming back here for my future holiday bookings. Superb service.
November 2022 by Codie Butler
Thankyou Karen Swann for helping me with all the details i needed for a brilliant holiday in Lanzarote. you were so patient with my questions and you made it so simple. First class service. Thanks Pete
April 2022 by Mark Wilson
Great service, always go the extra mile to help, highly recommend., as long as you only want to buy a holiday . . .
March 2022 by David Thorpe-Tracey
Fantastic prompt courteous service
February 2022 by angela house
We are very impressed with the service received here and appreciate the friendly and knowledgeable staff.We saw Gemma today and nothing was too much trouble, she took time and patience to help us organise the extra paperwork involved and ensured everything was in place. Both Karen and Gemma are reliable and we will most definitely be booking holidays with Premier, Bexhill in the future.They are a real asset to Premier, especially in these unknown times, offering reassurance and taking every step possible to ensure everything goes smoothly.Thank you so much for your time, interest and care given to both Roger and I.
April 2021 by Alex Elliott
These wounderful people have been amazing! I booked flights, travel & hotels in Thailand for Dec 2020 via... So you can imagine my nightmare once Covid hit. They were on to it straight away. The ladies dealt with all the issues, promptly, professionally and kept me informed at every step. Such a relief. I'm so SO glad I booked via Premier Travel rather than doing it independently. Karen & Gemma certainly know their stuff...
Highly recommended.
March 2021 by Shirley Witham
I booked two holidays through Premier Travel recently, neither of which I was able to take due to Covid. Karen was very thorough and went through every possibility with the tour operators to look after my best interests. Each time I went in to see her, nothing was too much trouble, she explored every option and made sure I had full cancellation protection. I cannot recommend her more highly and will continue to use this company when we are back to "normal" -I have a lot of catching up to do!
March 2021 by Linda Wilson
Excellent Customer Service Advisers
August 2020 by John Piper
Booked our 40th wedding anniversary to Mauritius with Karen. Every thing done for us. Information TUI need entered for us and reminders sent by email as and when needed. She also help me with getting some medical equipment on the flight at no cost. Service excellent, great knowledge and friendly. And in case you may think I am easily pleased you should know I spent 20 plus years working in a major travel agency company as a branch manager.
