September 2023 by Stagecoach East Grinstead
Visited the Brighton store today.There was a sale on, ladies were having a field day! I asked where the menswear was, I was pointed to a small corner on the lower ground floor that had about twenty items half a dozen of which were in the sale. Literally less than 10% of the whole store was menswear. Very disappointing, won?t bother visiting again.
July 2023 by Marine Blue
A good selection with some stand out pieces every now and then. Quality is good and staff are friendly and helpful. I noticed a few reviewers saying no men?s section - there is now (June 2023).
October 2022 by Brian McAllister
Appalling delivery service. They use the worst of the worst delivery firm Hermes (who have changed their name to Evri in an attempt to shake off the contempt the publicity have for them). It takes more than a name change. Same execrable non service. Have been waiting 3 weeks. Still no parcel. At depot apparently. Impossible to speak to anyone, all deliberately automated call dead ends. Cos to blame here for employing Hermes Evri to handle their distribution. Will never use these jokers again.
October 2022 by Danny Williams
Are you going out of business? Why are you taking orders you can?t fulfill?Why aren?t you explaining anything?Waited weeks for my clothes, none of them fit, reordered only to wait again this time with no clothes and then a refund in the bank with no explanation. NOT acceptable
July 2022 by Sev
Gem of a place to shop at and with 10% off new customer defo go back!
March 2022 by Annette Darwick
The best place for reasonably priced, amazing clothes. I absolutely love this store
January 2022 by Gábor Kigyossy
It was my first time in this shop, some very nice stuff. Friendly and helpful staff.
January 2022 by jess Collins
staff are unfriendly and act like they think they're too good for everyone
December 2021 by Nicola Austin
I wanted to purchase a Cashmere jumper for my daughter for Christmas. They didn't have the size on the shop floor. We went to the cash till to ask if they were able to see if there was one available in another store or online, as I am not familiar with the way the shop works.From the beginning the shop assistant came across very curt and completely negative, I felt he was annoyed that I was asking for his help and everything was too much trouble. It seemed like a big effort to look up my request, therefore I confronted him and he became defensive with an aggressive undertone which led me to unfortunately use an inappropriate word (p***ed off) to express my annoyance, this wasn't directed at him but he immediately shut me down and used this to refuse to serve me. I asked to speak to the store manager and to my dismay it was him. I couldn't believe someone with his lack of consideration and communication skills would be representing the store. I understand I shouldn't of said that word but his customer service skills were appalling. If you want to shop at Cos I would recommend ordering online or going to a different store.
April 2021 by Alessia Arcuri
Today I was in Brighton for the day. I visited the shop and purchased a swimwear. I'd like to thank you the lovely lady (red hair, fringe and glasses) that helped me figure out which style and size was the best for my body-shape. It was perfect! Thank you very much!
April 2021 by Rushackle
No menswear despite every other Cos I've ever been in having one. Some of which were in bland German cities that Brighton definitely eclipses in terms of fashion and culture too, so if they make money there, surely they'd make money here?
September 2020 by Lisa Thomas-Pam
Nice layout in store. Very interesting pieces including some attractive jewellery pieces. Well priced.