December 2023 by edd thomas
pizza was undercooked, beef was soggy so I made a complaint and the store called back and was rude, making nothing but excuses saying it couldnt be. Made me feel like I was making it up, and we went round and round in circles. last time im ordering here again.
October 2023 by Tasha
Ordered here a few times in the past but something was always wrong, or it was late, or the delivery driver was rude, but it had been a few months and thought I'd try again. Already the gluten free pizzas are extortionately expensive (16.99 for a small) but that's not this franchise's fault, so I ordered on two for Tuesday so I could save the second one for the next day. I placed my order and they delivered only one pizza...so I paid 21.58 (including a big dip) for one small pizza. I called them and they did offer an extra free pizza the next time I order as they can't send the driver out again, which is I guess, okay. But safe to say I probably won't be ordering again any time soon anyway, too much hassle when they always seem to be having problems. I've just chalked it up to mine own foolishness for ordering in the first place.
October 2023 by David Sampson
Awful awful service. We made a simple mistake with our order and asked them to simply add since bbq sauce to our pizza before or went out. "Not possible!" Was the reply. Guys, don't work in the service industry if you don't want to at least try to provide a decent level of customer service. Useless.
October 2023 by Bishoy Zakaria
Never a correct order!! Every single time there?s either something missing or wrong with the order!!
September 2023 by ??????? ????????
Very long wait, over 35 min. Poor staff
August 2023 by colin dunlop
I think that because it is a franchise the owners ,not the staff are buying substandard cheese, like plastic processed cheese ? and the fat content is very high also the pizza dough was stodgy and uncooked in the centre.
July 2023 by Marco Cracco
Terrible service, I ordered a pizza and it was out for delivery for 30 minutes when I called the number and I was told that it was delivered to a neighbour instead of ringing my bell like anyone with common sense would do. I found the pizza in the front of my door completely cold and I asked the manager to come and take it back and prepare another one, I was told by the manager that he will refund me but that never happened. Terrible manners over the phone by the manager and a total waste of time as I had to bin the pizza and order something somewhere else, if you like Domino's don't go to that store, used to get deliveries from London Road and every time the service was great.
June 2023 by Lukas Vögtlin
You can only pay with card.But I, as an exchange student, have no card.
June 2023 by Molly O.
Found a bug in my food. Went back to get my money back manager was making a pizza without gloves on touches her face and continued to touch the pizza. Then after she gave me my cash back she didn't even wash her hands she went back to making someone's pizza. Never once apologized was very rude and not clean at all.
May 2023 by Raouf Chebel
I just ordered a tandoori pizza. Sadly the dough was raw
May 2023 by Richard Wood
Standard Domino?s. Took 1.5 hours for delivery when ordering at 9pm. Expected them to be busy on a Sunday night but that was a long wait.
February 2023 by Thomas Ferguson
Lets face it, Dominos can never really be a 5 star due to the quality of the pizzas BUT I will say, the staff are usually very nice here and helpful. 3 stars for them alone.
February 2023 by omar alsayed
Order food for delivery.. claimed that my order was for pick up .. hopefully they donate my food to a homeless and not pocket it up .. never again ?
February 2023 by MK
Generally my experience with this branch is good, except once the Indian guy lying that the side meal offer is available, make me paid extra.
January 2023 by Kerry Powell
Very poor service. Incredibly slow delivery. They always have two or three deliveries in their vehicle, meaning that your food gets driven round in the back of the vehicle for ages, getting cold.Complaint to Head Office has been made.
