July 2023 by Sophie Sexy
Why do they never answer their phones been trying for two hours and they don t answer !!!
June 2023 by Roy Jones
I've been using them for 10 years. Never had problems before today. A prescription was sent to them from my GP the night before. I went in to collect it mid morning. Of course it wasn't ready ( it never is ) and was told I would have to wait 30 minutes (and we all know it usually takes longer) I said that wasn't good and was told by the counter assistant ( Clair I think ) that if I didn't like it I could go elsewhere. I told her not to be cheeky. At that point someone called Max the only male in the shop told me to leave. Max had the look and profile of a typical sensitive 'snowflake'. Their head office was informed and promised to deal with it. Just avoid.
April 2023 by Emma Salcombe
My regular pharmacy so polite sometimes a little bit of a wait but nothing major
March 2023 by Antigone
I was to told to sit for the prescription I just gave them. I did not want to sit. A tall guy was "preparing" the two medicines in my prescription for at least 30 minutes. People were coming in being served apart from me. There was a lot of staff in there. After a long time some lady came to tell me that one of the two medicines was not available fully. I really need to wonder why the tall guy took ages to give me a few bottles. Not going back there again.
February 2023 by Sean Sheringham
Poor service from staff . Rude on the phone too customers . Do not recommend
January 2023 by Tracey Stadden
The total incompetence of the staff would be comparable to a channel 4 sitcom.Ludicrous
December 2022 by Anita Barratt
I have been using this branch for years and overall have had excellent service, however overnight I was told ?all the staff have left? and service has been appalling since.I had to go in 3 times today & have witnessed people walking out in frustration & the woman in front of me told staff she would never be coming back after also being a customer for years and I told them the same.The waiting is annoying and I?ve never had to wait like that before but it?s staff attitudes that are the most appalling - no eye contact at all on entering the shop - you can stand there for almost 10 minutes before some one acknowledges you. Was told they didn?t have my medication & might be in the next day then 2 more staff members got involved and found my medication (and laughed between themselves). Overall a horrible experience three times since old staff members left and I will not be back as pharmacy is very disorganized.
December 2022 by Tony
The worst pharmacy in Brighton by far. Rude untrained staff with no customer service, always out of stock of medication or missing completely. The default excuse is Covid, that's all they blame it on every time something goes wrong, which is every time. They blame everything on Covid, even the weather. Take a few little extra minutes and go up the road to Boots or Brighton Community Pharmacy.
September 2022 by Dimon309
I was visiting England and my English is really not the best but they were really friendly to help me get the stuff i needed.Would recommend.
August 2022 by Ayesha Din
Didn't know what the medication was so instead of looking further into it they said they didn't have it in stock. Bad customer service
July 2022 by Eddie Bibby
Visiting from Australia, thought my gout was back. Very helpful, giving directions to the NHS GP close to Brighton station to get a script. Filled this in my return, very quickly. Couldn?t have asked for more. Thank you.
May 2022 by Andrea N
Absolutely awful. When I used to be with this pharmacy they always messed up my medication deliveries and got it wrong. Just do yourself a favour and steer clear from them. People on the phone also have a very nasty attitude
April 2022 by Eliot Mitruk
It's a busy pharmacy with lovely and incredibly efficient staff.Whenever I come along my requests are handled quickly and in a friendly manner ?
April 2022 by Eliza Mitruk
It's a busy pharmacy with lovely and incredibly efficient staff.Whenever I come along my requests are handled quickly and in a friendly manner ?
August 2021 by Vincent Hubert
absolutely speechless, i have basically been robbed by this pharmacy dishonestly, wrong prescription has been sent by the gp so i asked them that wasn't what i requested over the phone, so i rang the gp the day after asking for the one i wanted so i brought the wrong unused medication with me back to the pharmacy for a return "i left those on the counter", no refund has been processed and plus i had to pay for the second one as well.. they defo only after honest,sensible people's money ! what an awful experience! soooo unfair!
