September 2023 by Debbie Leach
Lovely ladies served my friend and I...Informative, interested and enthusiastic - thank you
May 2023 by 34mb
Amazing shop and really helpful and friendly people that work here.
March 2023 by Christine Hobbs
My favourite, quality store. Sole member of staff was very knowledgeable and helpful.
January 2023 by Chloe Campbell
You could not ask for friendlier staff when you walk in, who don't only make you feel welcome but have the most expert knowledge on recommending products that suit you. As a gender non-conforming women, I was particularly pleased that I was not directed towards the gender stereotypical products. The Black Pepper reed defuser that I brought smells incredible and Theo, who served me, was so easy to talk too - thank you to the lovely Brighton Molton Brown Team :)
July 2022 by Aisha Coe
I had a wonderful personalised experience with Theo & Neggin. What exceptional customer service. They made me feel like more like they were really interested in me as a person rather than what they can sell me/customer. Working in a serviced based industry myself this is the kind of service that created loyal customers & keep them coming back. If I could rate you 10 stars I would. I will be back again on my annual trip to England next year. Thank you!
June 2022 by Luke Appleton
Theo is adorable! I love coming into this store. Theo is the kindest soul and very happy to help. The level of service is excellent. I would highly recommend this store to anyone who desires high end customer service and beautiful products.
June 2022 by William Kerr
While I was in Brighton I visited the shop after being informed on a previous visit that refills were available for my Black peppercorn perfum.There was a bit of a hiccup with the refill machine but the young manager managed to fix it.Would like to mention how lovely the manager and the sales assistant with the beautiful curly hair are . What a fantastic asset they are in your shop.Thank you so much for looking after us and see you on our next visit.
April 2022 by Danii Shannon
An amazing experience, sandie and Becky were absolutely wonderful and very welcoming. Sandie helped me find a wonderful vanilla scented shower and bath product without forcing me to purchase anything else which was lovely as a lot of cosmetic companies really try to push everything on you.The store was clean and delightful to walk into and I look forward to my return next month when payday comes. Thank you sandie and team
April 2022 by Danii Dior
An amazing experience, sandie and Becky were absolutely wonderful and very welcoming. Sandie helped me find a wonderful vanilla scented shower and bath product without forcing me to purchase anything else which was lovely as a lot of cosmetic companies really try to push everything on you.The store was clean and delightful to walk into and I look forward to my return next month when payday comes. Thank you sandie and team
April 2022 by Lilly
Beautiful store and beautiful products. Excellent customer service from Lukasz, thank you!
February 2022 by Paul Mead
The service manager (Manish, sorry if the name is incorrect) was a star. Attentive, helpful and made a presentation of our purchase. Will definitely get further orders in the future. Thanks
November 2021 by Olivia Methven-Pink
10/10The staff in here are exceptional- especially the lovely women with the blonde hair who served me (apologies I did not catch her name) but she was above and beyond. Helped show me the products, gave me some great tips, and answered all my questions. Very professional, happy and kind! All the products smell fab too! ? Thank you!
October 2021 by jackie fosbury
Back to Molton Brown and thank goodness Lukas is back. No hard selling, extremely knowledgeable, relaxing experience. Boy does he know his stuff!!!!! I can wear inexpensive clothes but love MB products especially Oud fragrances.
July 2021 by Sylia Polycarpou
We went to Molton Brown in Brighton and Josh was super helpful and gave some great recommendations!! He directed me with my queries and although Molton Brown doesn't have the oud and gold smell as a diffuser which is what I was looking for he suggested me other amazing options that work perfectly!!
April 2021 by Mariam Omar
Had a very lovely experience when I visited this store with my friends a few days ago. We learned a lot about fragrance. Lukasz Strojny is very knowledge, passionate and has great intuition. He listened attentively to each and every one of us and helped us find our perfect scent. We are now all fans of this brand and would definitely recommend visiting the store and asking for a consultation with Lukasz.