February 2024 by nizar chakri
i came from London and this is very good place and clean with very delicious food and friendly staff is the best place for me in brighton xtry it
February 2024 by Luke M
For some reason this location has a terrible vegan selection and can?t put vegan cheese on some potato tots even though they clearly have it for the vegan pizzas offered. I tried to order in store so I could ask about this and was rudely told to go away and order online since they don?t take orders over the counter. It also now seems like most of the vegan pizza options are only available on wheat free bases - great if you have a gluten intolerance but annoying if you just want a vegan pizza. You have the vegan cheese and the normal base so why not put them together? we have given up with this location and just make the journey to collect from the lewes road store which seems to be better
February 2024 by Spicy Hott
Food was delivered by bicycle and took 40 min to reach the top of our hill! Called the store and they said go online to customer services and request a refund. That was it ?????
December 2023 by Shawn South
Do not order from here. They take your money and do not deliver the food. No clear way to request a refund, shady af.
December 2023 by Katie Allan
Quite possibly the worst pizza delivery service I have ever experienced. This is twice now the delivery driver has failed to actually ring our doorbell to give us our food. Called the store to try and rectify and the customer service was terrible, extremely rude and didn't care about what had happened. The store blamed a third party delivery service and said nothing could be done. We will 100% not be ordering from Papa John's again, I would recommend avoiding.
December 2023 by Alexander Bosc
I placed an order. I accidentally missed one digit off my number on the order. No one ever tried to ring my buzzer for the flat number. Delivery driver said they left the pizza outside. which they did not. The store refused to send another pizza out. So I paid for a pizza and received nothing....
November 2023 by Votabreb
Have made two orders and had two bad experiences with this place. First order placed was sent to the wrong address and the pizza arrived cold. Another order placed via the app was charged but the order did not complete. Phoned the store to ask for help and the staff were extremely rude and hung up on me. Wont be ordering from here again and looking at the reviews i am not the only one to have had a bad experience here.
October 2023 by Evie King
The pizza from here always tastes good, and the staff are very hard-working too. Generous with toppings, and are evenly spread over the pizzas.Unfortunately, they ran out of my favourite sauce, the special garlic sauce ? but they were kind enough to replace it with the garlic and herb one instead. And they even added an extra sauce for the mix-up!The app is so buggy though, I always have issues with it - especially with deals. I hate the fact that student discount are only through the app now, as they don?t work half of the time. This is the one thing I think needs improving the most, as the app is so bad I currently just use the website instead for placing orders.
October 2023 by Sam Wheatley
Food took two hours to arrive, no one picked up the phone until 1:45 had passed, where I was told that a third party delivery had been used which was cheaper, and they had no idea what had happened. I couldn't get a refund because no one in the store had the authority.Food eventually did arrive, room temperature.
October 2023 by Thomas Denman
Amazing. Cheap medium pizza at highest quality. So good. The service was excellent and they really outdid themselves. Best pizza I?ve had for a long time. Would recommend ?
October 2023 by Sophie Ann Clifton
Delivery never arrived. Awful customer service over the telephone. Avoid this restaurant at all costs!
September 2023 by Kate Annetts
I'm always a bit dubious about ordering pizza from a chain but I wasn't feeling too well and was starving at lunch time so I took a chance on Papa John's as there was a 50% off pizza deal. It arrived quickly, lovely and hot and tasted great. I could tell they cared when putting the food together and unlike Domino's the dough was tasty and not like cardboard.Dietary restrictions: Vegan pizza was lovely
September 2023 by ayman rostam
Unexpected price much more expensive then other branches of papa John's which I usually take out from them, there must be exploitation here. I had it in Weymouth not in this price.
August 2023 by K V Annetts
I'm always a bit dubious about ordering pizza from a chain but I wasn't feeling too well and was starving at lunch time so I took a chance on Papa John's as there was a 50% off pizza deal. It arrived quickly, lovely and hot and tasted great. I could tell they cared when putting the food together and unlike Domino's the dough was tasty and not like cardboard.Dietary restrictions: Vegan pizza was lovely
August 2023 by Daniel
Fastest pizza delivery ive ever had. Arrived about 20 minutes after ordering. Perfect double pepperoni/pesto half and half. Delicious cheese sticks. The only weak item was the garlic balls, they definitely need to be thicker.
