September 2023 by Ana Maria Frias
I enjoy coffee at Pret nearly every day as I have the subscription. Staff are nice and the place is clean and tidy.You are able to fill your bottle of water as there is a tap. Good selection of salads, sandwiches, pastries and desserts prepared on daily basis (I?ve tried the Italian style one and is so tasty). I?d like to see more plastic free containers.Bring your reusable coffee cup to get 50p off!!(now that coffee prices are getting to the roof, it helps)
May 2023 by Ana
I subscribed the Pret monthly 5 a day coffee. And I usually have Soya Milk in my coffee. But today I just can?t be bothered. But, I hate Skim milk personally. The barista were just using Skimmed Milk, they didn?t even ask what milk preference I want! And it tastes burnt coffee . They were not even friendly over there! Customer service in this Branch is bad!!! The Kensington and St Pancras team are very friendly! I know I?m paying £25/month, I know that, but still customers have the right to choose what milk preferences they want. I didn?t have the time to make a complaint in store Bec I have to catch my train.
April 2023 by Danny Harding
Staff are surly and the coffee's grim. Yet it is more expensive than FCB on the concourse, which is much nicer
April 2023 by Stephen Bellamy
Such a shame, no more daily coffee and sandwich after work, cancelled my coffee subscription too. Train Station (used to close at 6 pm) and North St. now close at 5 pm and East St. closes at 5.30 pm. I get back to Brighton at 5 pm daily! Why shut the Train Station an hour earlier?
March 2023 by Linda Kim
Very poor service and staff spoke disparagingly of customers standing in front of them waiting for their coffee. We can hear you! Don?t be rude. Incredibly immature and unprofessional! Never again
January 2023 by Martin Brown
Cheap and cheerful coffee and snacks.
December 2022 by MK
In Brighton there is only three branch, the staff are very friendly. It would be wonderful if they extend the time the open. They usual open till 6:30 PM
December 2022 by Eva S
Most times I?ve been in there it?s been alright, but there?s one guy with like blonde curly hair who?s always quite rude and almost makes you feel bad for ordering, it?s a shame as the rest of the staff are always ok.
November 2022 by Amleto
Didn't get what I asked for (it wasn't even busy) but had to catch my train.What I got was a lousy cappuccino with burnt coffee.Not Good, compared to the quality and service we get in London....Pret(ty) horrible.
November 2022 by Yousif Shamsaldeen
If your train departs in 10 minutes, check the service queue. Otherwise, you will miss the train for the sake of a slowly prepared coffee.Sometimes the operate one machine that serves a customer per serve. For example 5 late... instead of preparing them together, they are prepared one by one... and just imagine how slowly that will be.
October 2022 by Adrian G. the Godfather
Great choice of food and drinks. Good atmosphere and great service. What I love at Pret is that the food is always freshly made. Go on try it and you will be pleasantly surprised!
October 2022 by 382jerryc
Visited late PM sunday as town centre pret was shut. As you enter it is scruffy. Filthy floor, tables not cleared. Ordered coffee and was alarmed to see a pigeon walking up and down behind the counter. 'He's always here' said the staff when I commented. Opened the coffee to find it was only half full. Staff (tall guy with curly hair) looked completely and utterly disinterested - presume he relieves the tedium by short changing customers. Pret - get some decent staff in. Brighton Council - get a pest control guy into this place ASAP. It is disgusting.
September 2022 by Collette Post
Not bad but very expensive. It's useful for charging your mobile whilst waiting for trains.
August 2022 by Tamara Fletcher
On walking to my table, my feet were sticking to the floor so I politely (helpfully, I thought) informed a member of staff who was cleaning up a spill nearby that I didn?t expect him to do it now but the floor was also very sticky near my table.His reply ?Yeah. And what do you expect me to do about it??Terribly rude. Even the table next to me was appalled.
August 2022 by Brono Sp
Kristijonas Valadka is one of the best waiters here in pret , he made me love pret in all my heart and help me to subscribe by the website.. I think he is friendly and helpful especially with student from other countries
