July 2023 by Ben Brown
Great service at very fair prices. Definitely recommend!
July 2023 by Aaron Rolf
Went here for a watch battery replacement. Excellent, friendly service.
March 2023 by Teresa Foster
Highly recommend. A big thanku to Tom, Jake & Craig for g8 customer service & making me feel a special customer. Took my watch in for new battery & was advised the mechanism was faulty & needed repair. Watch was repaired within a week & under the estimate. It looks & ticks like new! Thanku 4 such brilliant service guys.
February 2023 by Angus Reoch
Really great service - attentive, continuous care over the lifetime of my boots. Goes above and beyond and often throws in discounts. Really grateful.
February 2023 by SUZETE AGUIAR
I always found the staff very friendly and helpful until today, they sent a staff to North Street Brighton, hhooo my Gosh shocking!!!! I lost my ticket but I gave my name so he could track it in the bags and find my boots and I even gave him description of my boots, he literally refused to check the bags saying: no madam I can't do that because I would have to check bag by bag! Isn't it his job? To make even worse he told me that he wasn't from Brighton and that he wouldn't like to be sent to Brington again! How can he say that to a customer? Then he literally blancked me and went to help a lady with a similar accent as his (East European ) he was very cold, unwilling to help and with an extremely poor customer service ? full of bad attitude ? I left and I don't know when I can go back there to claim my boots ? ?
January 2023 by Fahad Rashid
So Friendly Behaviour and Helpful
December 2022 by Yusrah Shweikh
Helen today was outstanding and is a true credit to the company. The Velcro on my daughter?s shoe had gradually become less than effective, to the distress of the entire family. When we explained the situation to Helen, she reacted like a true professional and fixed both shoes in a matter of seconds. Couldn?t be happier with the service. THANK YOU HELEN!
December 2022 by Ellie Waller
I went into Timpson on North Street a while ago and Thom was just SO helpful! I went in with a pair of shoes that have been squeaking relentlessly and I hoped that I might be able to get them fixed. Thom was so helpful and offered to do whatever he could to help. Although he couldn't completely fix the squeak, it has significantly reduced and now I don't feel completely embarrassed to walk in public in them anymore. Thom took apart the whole shoe and tried everything. And at the end, he didn't charge me anything.Thank you so much Thom!!! Big legend!
November 2022 by Gregg Bennett
Amazing service from Jake (aka fluffy bunny apparently). A credit to the company and the place to go for watch batteries or frankly anything else
October 2022 by Sarah Cheang
Definitely the most reliable place for getting keys cut that actually work and I think the shoe repairs at this branch are the best. No complaints. I always come here.
October 2022 by Nick Humphries
Day light robberyrude staffjust paid £12 to have a yale key cutthe yale lock cost £11 from screw fixkeep away from them
August 2022 by Alle Solla
Fantastic helpful service with a smile and a can do attitude, I needed passport photos with a white background, too much to ask for in other places, but you were fantastic!!
August 2022 by Rokkvi Rognvaldsson
Got some boots stitched here and the job was done quickly and for only £5!
March 2022 by Ian Farrell
Such an amazing and quick service from Thom at timpsons on north street. Had a brown leather rucksack that needed re stitching on one of the straps. Fixed it for me, within the hour, at a very reasonable price, and all with a smile and brilliant service! Can?t highly recommend enough! Thanks
July 2021 by Amy McCord
Spoke with Alex today about repairing my shoe and he was honest, kind and friendly. I had a really lovely customer experience and he actually really improved my day. I have always had positive interactions and quick, attentive service from the staff in there. Thank you!