What local branches used to be like. When I called the phone number (the normal, local phone number) a human being answered - a courteous, articulate human being. I made an appointment to see a colleague of hers called Lloyd, and Lloyd saw me on the day appointed exactly on time. Lloyd too was courteous and articulate... read full comment
October 2022
Very helpful and polite. Very knowledgeable. I would recommend them.
October 2018
I come from Dublin Ireland and have recently relocated to Brighton. I spent weeks attempting to set up a UK bank account receiving a negative response from most of the established bank including the Co Op bank and METRO ...I am a professional person who has always had,a,good credit record and found the experience exhausting... read full comment
From Yorkshire Building Society
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.