January 2023 by Jane Witchell
Went for trial contact lenses and informed they didn't have correct ones at the time. I was told to put some in that would be near enough what I needed. Left store and could hardly see to drive home.Went back a week later and they hadn't arrived, total wasted journey. Back again two weeks later and still hadn't arrived. Would have been polite and courteous to have called me.Would not recommend
December 2022 by shelley harris
Very welcomed by Nikki, optician was very good listening and asking questions
November 2022 by Lorand Vajda
Very friendly personal and the doctors are very good .
November 2022 by Paul Fletcher
Friendly staff, but poor service.I received a text to collect lenses from shop. When I arranged collection they had not arrived. I was then told that texts are not sent to collect lenses - by a staff member. Lenses still not arrived 10 days from ordering. I called the shop and was told they arrived at the shop Wednesday, then sent Friday, but still not arrived Monday.Not recommended.
October 2022 by Thorby Rudbek
Well looked after, personal and professional service... I felt like my eyes were in good hands!
September 2022 by Janet Turner
Very happy we have a Vision express in Crowborough, first eye test for many years helpedmewith forms for glasses and averyufast period for glasses to be by ready
July 2022 by doug blythe
Very pleasant experience with polite and helpful staff
June 2022 by Steve Phillips
Cool optician / optometrist / eye dude - called Simon - he could tell I was interested in the science behind his work and we had geeky conversation about eye tests ???? Really nice guy and the team in Crowborough store were all great too - value for money pretty reasonable too
June 2022 by Veronica Warren
All staff kind and helpful. Felt really looked after.
March 2022 by James Hartnell
Friendly, helpful, professional staff. All tests were done efficiently and made easy for the customer to understand. Very satisfied.
February 2022 by Paul Adams
Young Canadian optician was excellent. welcoming and informative. Explained process very well, and was very thorough, making sure all the tests were carried out correctly. Overall five stars.
February 2022 by Sheila Foreman
Very clear explanation of the state of my vision and the health of my eyes. No pressure to buy more than I needed.
November 2021 by Ernest Nighy
Blown away with the latest hi tech diagnostic equipment.Really friendly optician and very professional process in ordering new glasses. At the same time was able to arrange check up for contact lenses. A productive appointment all round
October 2021 by Laurence Allcorn
Excellent, friendly staff. Very thorough eye test. I felt valued throughout the whole visit.
October 2021 by malcolm Barton
Very quick and professional service. Levels of hygiene excellent.
