December 2023 by Greg T
Although offering a good selection of products, the prices seem less competitive than they were. Certainly if you were looking for something stocked by Dunelm or The Range you would likely be better off there.The check out is noticeably slow here as well.
November 2023 by Harry Barnes
I have spent many thousands in this store over the last decade but this evening whilst trying to spend more money we were stared at by 3 different members of staff who I presume thought I was a thief. They then proceeded to put out 3 tannoy announcemnts in 5 minutes they were closing even though they were open for another 20 minutes. When I questioned this I got a patronising reply from the person on the til. I complained to another member of staff who stated the store had more customers still in there than myself. I walked the store to find we were the only ones, again I asked why we were lied to and was ignored whilst they went on their phones. I asked for the manager who couldn?t care less. I?m so sorry I didn?t wear my suit to your store today and wore a simple pair of jeans and jacket. I won?t spend my hard earned money with you again, I will try Homebase or another store. If only my business was so quiet I could leave 10 minutes before closing!
September 2023 by Susan Billing
Good selection of stock, very friendly staff. Very good selection of plants and shrubs.
September 2023 by Vincent Oates
All the usual DIY stuff plus a garden centre. Ample parking and a burger van.
September 2023 by Tasha Jane
Used to enjoy shopping at b&q ,but recently i found the pricing higher than competitors, also our visit today made us walk out without buying the item we were about to purchase due to the rudest member of staff (with green hair) ,we just decided not to spend our money here after the way she spoke to us.Also The till system of self service, you have to have a member of staff watch you do their job otherwise you can't use them.
August 2023 by Sam Taylor
Staff couldnt be bothered, in the end drove a mile down the road to homebase - what a difference ... wont be bothering with B&Q again!
August 2023 by johdude3002
Kelly handcrafted me a bathroom out of marble and installed it in my nans caravan. Sensational service
June 2023 by Philip Tipler
It's a shop that sells DIY Stuff
June 2023 by rebecca larter
I've used this store for a long time and been fairly satisfied up till now! other than the long wait times to pay because of minimal tills open. I was sold stain block but before I paid for it was asked my sons age who's 16..they continued to sell me the product but after told me we shouldn't of sold it to you because of you're sons age but it's a 5 minuet delay on the system till we can refund you. A total waste of my time and never heard of anything so stupid. never will I shop here again
June 2023 by Tina Manfredi
Nice shop, not many staff to help though. You can find a huge range of articles for building.
June 2023 by Amber Elliott
B and Q is as simple as it gets for a hardware and DIY store. You can get any sort of tools for DIY and Gardening but I wouldn't say its decorators heaven. It's quite limited for the wallpaper styles- I'd say your better off looking online. Same goes for flooring really and light fittings etc. They are handy for little fixtures and hooks, picture hangings, door knows or handles but they're basic for everything else. Wood is never stocked when you need it and the staff don't know how to answer your questions. This place isn't a garden centre if your looking for a variety of plants, they stock only thing like palms and spiky plants and little border plants like pansies etc. Like I said before I'd go somewhere like a garden centre, paradise Park in newhaven or such businesses.
May 2023 by Kevin Angell
Like pulling teeth. 25 mins to get something from the warehouse.
May 2023 by Ron Lee
Excellent store, but the assistant in the kitchen planning area was not very helpful
May 2023 by K
It's so frustrating in this store. Most of the time there is only one checkout open, and they are usually dealing with a return and usually require 3 other staff members to sort it out, all the while a massive que is waiting to be served. They now have self service tills but unlike every other store in the world with self service, these do not offer a self service cash option. So those that need to pay with cash are forced to queue forever like sheep waiting for the year to end so we can finally be served.
May 2023 by Clive Griffiths
Fantastic size B&Q. Popped in today just for a look around really, as weather getting nicer the DIY is about to start. Been around a few other local suppliers such as Wickes and Homebase and I was really impressed with some of B&Q prices compared to others. Aiming mainly at garden and was very impressed of what there was to offer. Also looking at interior too again lots too offer.
