“Wonderfully friendly staff team in Eastbourne branch. Very professional and knowledgeable.I wasn't able to visit for a few years due their opening limitations during lockdown and my working hours.One of my visits coincided seeing an relative and friend. Im happy that no one seemed to mind a hug as we all have been through such a hard time during the pandemic... Always a pleasure to walk into this branch and I look forward to continue my future business with them.”
11AM - 5PM
94 Terminus Road“So impressed with Metro Bank! I opened two business accounts with them recently and have been really amazed at the friendly, helpful staff on hand at every turn. They are a breath of fresh air, so different to my experience elsewhere. The atmosphere is calm and welcoming, with plenty of staff to deal with customers promptly and treat them like human beings, rather than an inconvenience. Very glad I chose them, I will be recommending them to all.”
“Been there as a customer for 22 yrs with my wife and son.Staff very Polite Professional and helpful.Highly Recommend a walk in for info if you want a bank account or savings!”
Closed
94 Terminus Rd“Went into the HSBC branch in Eastbourne to try to set up access to the HSBC app.I haven't been able to do this near home as all my local HSBC branches have stopped trading.Lewis came over to me to see if he could help.The lad was absolutely fantastic, he was so patient with me, even when I was losing mine.He was with me for an hour helping me.Message to management look after him, he is good.”
“I wasn’t sure how to leave a review after a phone call to a staff from Barclays but he mentioned he’s in the Eastbourne branch. I spoke to Gary just now, his service was brilliant. He was so friendly and helped me to the best of his ability. I could really tell he was trying his best and he put in a lot of effort to help me. Thank you Gary!”
“Kim couldn’t have been more helpful in getting me back up and running after a recent fraud incident. Much more helpful than anyone else I’ve spoken to and went over and above to ensure I got everything I needed. Thank you.”
Closed
Ivy House10AM - 4PM
Broadwater Way
“Debbie was amazing. I’ve recently lost my father and also dealing with a POA for another family member. Debbie took all the time needed, was courteous and showed genuine compassion for myself and my mother, as did the rest of the team. Thank you to all at the branch. You’re great. I cannot thank you enough.”