January 2024 by William Pike
Very busy shop today but staff were so caring and help everyone credit to the company so happy with our purchase
January 2024 by Ian Davidson
Matt was informative, attentive and helpful without bring pushy - an ideal salesman.
December 2023 by Mike Gillbanks
Great customer service, lovely lady at the Eastbourne store.
November 2023 by andrea wharam
Met with knowledgeable and pleasant salesman, discussed my needs,all sorted within a short time,delivered within 5 days...excellent
November 2023 by Tony Cowling
A lady called Kerry was very helpful made it very easy for me. Impressed with her efficiency and manner.
October 2023 by Claire Barrass
Great service and ability to test your most suitable bed on a machine. Don't expect to be driving away with a mattress it can take weeks to get one.
October 2023 by Diane Clancy
Anne Marie knows her products and guided us in our purchase of both bedframe and mattress. We arrived with a good idea of our needs and we feel that the service completely satisfied our requirements. We have never dealt with Dreams before but would recommend to friends and family. We do believe it important for customers to do some homework on an intended purchase in order to be fully satisfied.
October 2023 by Jenny Jeremiah
We were very impressed with your sales person John. He was very friendly and spent a lot of time with us in helping find the perfect mattress. We left feeling very happy with our purchase and can?t wait for it to arrive. ?
August 2023 by Joan Wray
Excellent service. I felt I was well looked after by Matthew from introduction to purchase. He was knowledgeable and patient. Kind attention to me and even an offer of a cup of tea!10 out of10.
August 2023 by Jess Town
Really good service in store, manager and sales team worked to meet our needs - and the delivery and installation was two excellent guys. They knew the products and were really helpful.
August 2023 by Daniel Smitherman
Fantastic customer service from John and other members of staff. A real credit to the company.
August 2023 by MRC
Great experience in store today with Anne Marie.An important purchase for us so we were grateful to receive this level of customer service. Helpful, knowledgeable and not pressuring us to make a decision. We bought a mattress and are very excited to receive it in a couple of weeks.Would definitely recommend Dreams.
August 2023 by R C
Have yet to receive my mattress, which I ordered only today, and will review that in a few months time once it?s had a chance to settle, but I felt compelled to leave a review due to the absolutely excellent customer service I received in Dreams Eastbourne, both Matt and later on John could not have been better, professional, courteous, attentive without being intrusive, and based on the experience I had in the store, I would recommend it to anybody. I found the prices to be a little higher than other options in town, but the mattress I chose certainly felt a cut above in terms of quality ? although they have a large range. There is something for everybody in store I would say. I think the machine to help find your best mattress is great, not just a gimmick ? and although it recommended me some great memory foam style mattresses, when I explained I preferred traditional pocket sprung mattress, Matt was quickly able to find me equivalents that would be suitable for my sleeping position/body type in the all natural Flaxby range, which I was impressed with. Here?s hoping that when the mattress arrives, it is as comfortable as I found it to be in the store!
June 2023 by Susan Billing
Kerry was extremely helpful and friendly. She gave us lots of information and we were given a large choice of products to choose from. I would highly recommend Dreams of Eastbourne.
June 2023 by Nicky Clarke
A perfectly great experience at the shop, our assistant explained everything we needed to know about the choices I had when buy the bed and was extremely helpful and curtious in processing my order.
