January 2024 by ASWATHY S JOHN
My experience with their service was terrible. When I went to pick up my prescriptions, the pharmacist initially claimed they had nothing. After some wasted minutes, she admitted the prescription was there but not ready. When I decided to wait, she informed me the pharmacist was on lunch break, suggesting I return after an hour. The service was rude, disgusting, and displayed a level of arrogance. Despite being the only customer waiting, their attitude was disappointing. Overall, it was a pathetic experience.Karma is a boomerang. You reap what you sow. just keep in mind that.
December 2023 by Koala Cute
I went today to collect my prescription an old woman with white hair in a pony tail sort of skinny ,was giving me a xenophobic look while signing my prescription papers, I asked for a glass of water as I had just come out of a MRI session which I told her and instead of being accommodating and pleasant she seemed to had an issue doing so as a customer regular patient in distress it seem clearly she couldn't be asked.. when I placed the remaining plastic glass of water on the counter for her to dispose, she rudely and dismissively asked me to throw the plastic glass of water myself and throw into the bin outside! There was only me and one other person! Inexcusable ! Simply disgusting she should be sacked!It has not been the first time!Interesting of all of more than justified unfavourable reviews I do not see any feedback with an apology that just speaks for itself...
December 2023 by Robin Robards
Service for medication is a joke ? and do not tell me you are busy every time we have been in pharmaceutical staff are at lunch
July 2023 by K Hobden
This will be the very last time you muck me about. You?ve given my daughter wrong tablets for me. Arrange delivery. Ignore my phone calls. You HAVENT been here. I haven?t managed to get out for over a month so don?t tell me I?m not in. Even if you did come why not POST the small box of medication. 17 years I?ve used you but I?ll be using a TRUSTY ONLINE RELIABLE SERVICE now as you are an actual joke of a company
July 2023 by Jack 1D1 PS
Just so Newmans get the point, I have moved to another as your treatment of customers is maligned and reprehensible, you have ignored people in favour of money. You are dismissive, disrespectful and at times rude, changing the rules as you see fit and you've shown discrimination that is unacceptable!
July 2023 by clive gillbanks
0ne very good Pharmacy,on the ball,with no moaning with people on the other end of the phone to take your monthly order,and that really makes thing worse,and you (ME) were frighted to call them,also,on many occasions my "FORTISIPS"were missing,short order,and pills boxed wrong,not the correct pills inside...NHS COMPLAINTS....C.G.
July 2023 by Harry Barnes
Excellent customer care. Always go above and beyond to help. All the team are pleasant and willing to go the extra mile. Thank you.
July 2023 by Tricia Stonard
Given 3 stars as delivery service good. However, not impressed with staff-quite dismissive.
April 2023 by Blash
Very rude and low training staff, they don't understand what customer wants. Very Very bad service with this new management. After 10 years I've decided to change my Pharmacy, even one star is too much believe me or experience it.
February 2023 by Gayle Cosgrove
Always nice friendly & helpful
February 2023 by Mr & Mrs C
Always nice friendly & helpful
February 2023 by Mr & Mrs Cosgrove
Always nice friendly & helpful
January 2023 by maria carmem
Very rude pharmacist.I went pick my prescription,and the pharmacist not understand,(not want )my name tell immediately not exist prescription for me .I went my Medical Centre who give me the number prescription (29/12/22).Back to pharmacy the same pharmacist laugh for me ,and with the colleagues about me,because she know very well,exist the prescription, since December 29.Staff rude,racist.I work for NHS I'm HCA Eastbourne Hospital,this organisation is collapse because people like this lady, lazy and racist
August 2022 by Nazar Giega
Every time there is something wrong ( couldn't find details on the system, couldn't find prescriptions, etc...) It's surprisingly strange, that such business can survive at all , with such poor service and approach. Avoid
July 2022 by Debbie Hippster
Never organised. Ride. Takes forever. Biased and cold mannered.
