January 2024 by Lucy Farrington
Fantastic service from Frank at Eastbourne Lottbridge Drove branch. I took a pair of expensive boots that had had a previously very unprofessional repair and were unwearable. He did an amazing job of getting the boots repaired, they look brand new thank you ?
December 2023 by Jayne Sainsbury
I was having difficulty with a stubborn watch back removal and took the watch into the outlet at Tesco's Lotteridge Road branch where Frank works. This man is a star, always helpful and nothing is too much trouble. I am genuinely always astounded at how throughly helpful and nice all the staff are whichever branch I go in to in the East Sussex area. The customer training and staff selection are faultless with this company and there are a lot of businesses that could learn from their approach to customer service.
November 2023 by Lynn Watson
Great service for dry cleaning, got milk out of my wool jacket and advised me about my curtains.
October 2023 by Mo almeamari
Great service
August 2023 by Ollie Brett
I had previously experienced issues in the Guilford branch however I took the watch to mark in Eastbourne to get the battery replaced and it really was exceptional service . Replaced within 5 minutes and he was very polite and apologetic for the poor service previously experienced.Will definitely not hesitate to take my watch here fore battery replacements and repairs should they be needed in the futureThankyou very much mark !
July 2023 by Dan
Mark is very polite and experienced with car keys. Walked in gave me a price and availability promptly, repair process with quick, efficient and stress free. Thank you mark
July 2023 by David Steele
Frank in Eastbourne Lottbridge Drove was extremely helpful and solved my problem. I know where to go from now on. Shall spread the word.
June 2023 by Stephen Fenn
Very helpful gentlemen in the Eastbourne Tesco Timpsons today. Good advice and great service. So now have 3 new car keys with transponders - at very reasonable prices. Thank you !
May 2023 by grahamt68
I went into this branch of Timpsons as I was going shopping anyway. How glad was I that I was lucky enough to use this branch! The man at the counter, Frank the Manager from his name tag, could not have done more for me if he tried. He was quite busy but was patient and understanding with each customer. I just needed a watch battery, but Frank assured me it would be done by the time I finished my shopping, and he was as good as his word. I even went for the battery for life, although a little more expensive it wasn't when he pointed out that watch batteries can sometimes only last a year. Thank you Frank and Timpsons, a man they should certainly keep hold of.
April 2023 by Laura Griffin
Just had my trashed stilettos put back to new by the wonderful Frank! I was in such a tight spot - meetings all afternoon and my heel tip had come right off. Frank sorted it on the spot, straightening and painting the heel too, all with a smile and laugh - what an absolute legend!! Thank you Frank! ???
December 2022 by Ben Wright
Great service, really quick.
October 2022 by John Ledger
Good watch service, but Watch out for life long service deal costing approx £20 !
October 2022 by baby ketchup592
Excellent customer service very quick key cut
August 2022 by Lisa Bewick
Fantastic customer service by Frank today. I'll be back to have more keys cut later in the week ?
April 2022 by Connie A
Rob was amazing and great customer service, thank you for all ur help
