February 2024 by Richard Kirk
Beautiful merchandise, hefty prices but quality goods.
September 2023 by steve helpmechef
Excellent on Sunday. 2 ladies really very helpful
May 2023 by Debbie Curtis
Lovely bits but so overpriced
February 2023 by Savannah T
Such a lovely shop and products. Customer service can be variable.
November 2022 by Helen Wagstaff
Great to see something different on The High Street these days. Beautiful furniture, art and everything of good quality. The staff left us alone to browse which is refreshing in furniture stores.
October 2022 by Kay Stobbart
Wow stunning store. It was decorated for Christmas, trees everywhere.There were so many fabulous items, beautiful throws, cushions, kitchens, dining room furniture and lounge items. I particularly liked the tv units. They were available in two sizes and although they came in a standard colour you could pay an additional fee for an alternative colour choice. Definitely a store to visit for high end quality and worth a visit for inspiration.
October 2022 by DM
This Neptune store in particular is well worth a visit, they are extremely welcoming and can answer all your questions - of course it is beautiful and the products exceptional BUT their Customer Service is outstanding; at the end of the day you'll want to order and this is straightforward with them. All in all an excellent experience!If you are in the South East avoid ordering through the Tonbridge branch, what a fiasco, a month delay by their incompetence - therefore order through either HAILSHAM or HOVE. Toby is the main guy and also Katy will go out of her way to help you and get things done.
October 2022 by Nicole Meissner
It?s a shame. Nice products. We now tried to buy twice a very large unit. The managers just never get back with quotes and answers. All smoke and mirror
October 2021 by Julie Todd
Lovely shopSo many nice things
October 2021 by Vikki Lacey
Knowledge, friendly and inviting staff.
October 2021 by Pip Creed
Beautifully set out. However, not a friendly welcome as is always the way in the Brighton store. I was there with a friend who is about to renovate a property and we were looking at kitchens in particular.Not one of the members of staff asked if we needed any help or advice. Left feeling rather disillusioned and disappointed.
October 2021 by Melanie Peckham
Wonderful spacious shop filled with beautiful items but did not get the warm welcome usually experienced in other Neptune stores. We wandered around but no member of staff asked if we needed any help!!! Very strange...
October 2020 by Mark Fenn
Great shop for ideas and quality home goods and paints. Safe and welcoming.
October 2020 by Neil Fordham
Lovely friendly people who always make you feel welcome at the Hailsham branch.
October 2020 by Ian Phillips
Beautifully presented shop with quality furniture.
