January 2024 by Dave Lee-Falcon
Brilliant and quaint shop and staff. A step back in time
January 2024 by Usha Singh
I am a patient at bridgeside surgery. Went into paydens hailsham today as accidentally left my inhaler at home. I explained to the lady behind the counter that I could barely breathe and asked if an emergency inhaler could be provided. They have all my details on their system I've been in there numerous times. A phone call to my GP would have approved my request. She declined. Surely as they handle my prescription and she could clearly see I was struggling to breathe. She could have helped. Instead she told me to dial 111.What an awful experience ?
October 2023 by Andrada Rancea
Kind staff, prompt service
July 2023 by Roger Howarth
This is a very poor pharmacy. My prescriptions end up going to Maidstone to be made up and then sent back to Hailsham. it?s taking 4 days from approval to collection. I have now left this pharmacy.
July 2022 by Alyssa Dalton
The pharmacists at Paydens are absolutely brill, they always give practical advice and are extremely knowledgeable. It is a much friendly are efficient service than phoning up the local GP for minor issues (and allows the GPs to focus on those with more pressing problems). The shop is well stocked and they do lovely displays.
April 2022 by Karen Gulvin
I will never set foot in this chemist again. The ?lady? in there today at 2.55pm was so rude to the couple in front of me that I put my goods back and left the shop. I will not name her on here but she has no idea what customer service is. There was no-one serving at the front of the shop and anyone could have walked out with anything. There appeared to be no-one in the back either so the customer walked round to the back where the drugs are kept and called out for someone to serve. She came strolling in and her response was horrible. Lesson one, don?t tell customers they are lying! I will not be going back.
March 2022 by Terry Tozer
One of only three chemists in Hailsham, this has to be one of the best, although fairly small it is really well stocked with all the chemist type items you'd expect. The pharmacy part of the shop is well staffed by very helpful and friendly staff. The shelves are kept well stocked with a wide variety of goods. Nice and clean and stock intuitively laid out. Cheaper here than other chemists.
January 2022 by Sara Short
Always have what you need
August 2021 by susan moore
I Agree with Paul Pont my husband has a heart /Kidney condition & has Just been diagnosed with Diabetes i have osteo + mobility problems which i don't qualify for any help with, He takes 8 pills a day & works from 6 am to 6 pm in Crawley so can't just pop in during his lunch break now we have to find a way for me to collect his pills i can still have mine delivered ??? doesn't make sense if your coming here with mine why can't he still have his delivered I just hope they don't do this to everyone who's over 65 & maybe they ought to open on Sundays for those who work ??
August 2021 by BRIAN SULLIVAN
The staff are brilliant and cannot do enough to help outEspecially a lady called MarionThank you guy's for your time
July 2021 by paul pont
well with a heavy heart i have to say that ,payden's have let them self's down ,as all last year i was getting my med's delivered and always happy as have troubles with moving about and can't walk for long before a load of pain,but now they are saying that i have to go and get my own pill's but what training have the people got to say that i can walk in and pick up my bag of pill's ,as i do have a load of underlined problems but they where always so help full but why change to only house bound when you have people on your books ,seems to me they can do with out the public ,as sometimes the back of the shop is full of people looking about lost ,so why cut of your customers for what would love to know .
May 2021 by Terry Tozer née Rigg
One of only three chemists in Hailsham, this has to be one of the best, although fairly small it is really well stocked with all the chemist type items you'd expect. The pharmacy part of the shop is well staffed by very helpful and friendly staff. The shelves are kept well stocked with a wide variety of goods. Nice and clean and stock intuitively laid out. Cheaper here than other chemists.
April 2021 by Miss J
very bad experience here, rude staff member. i will not be coming back as boots staff are much more kinder.
February 2021 by Katie Sheldon
Brilliant chemist. I transferred from another due to bad experiences. This pharmacy has always been fantastic, but even more so during such difficult times. Even under such pressure they have stayed friendly, helpful and consistently providing a safe environment for staff and customers alike. All staff members have always gone out of their way to help myself and family members, always so lovely to talk to. Many thanks to all of you, especially for your hard work during a global pandemic.
February 2021 by Chakra lavender
This used to be a 5 star chemist and for over 30 years I have supported them but this year has made them show there true colours, rude and very unhelpful. Sorry to say I will never use them again.
