January 2024 by Nick Halford
Top notch, knowledgeable, thorough and professional.
December 2023 by Steen Kjærulf
Was after solenoids and other stuff for my E60 gearbox. Buying it from the UK, was not my first option, as that is extra toll, tax and what not. But after reaching out to Sussex Autos, i got a fast reply from Wayne Bradley. Wayne was/is super competent and was very fast to reply on e-mail to my many many questions.Cheers Wayne and you have definately earned a s...load of street cred. I will certainly swing by, next time i'm in the UK on holiday or business and buy these guys something to drink (whatever they want)To any competitors. You get these kinda reviews with competent advise and just beeing friendly.
December 2023 by Zacc Heasman
Fantastic customer service ?
May 2023 by Javed Music
Highly recommended ? professional and good customer service. Thank you for the great job. Rebuild torque converter like new. ?
February 2023 by Phil Baldacchino-Steward
Would recommend these guys, great customer service, very fast turn around, knowledgeable and helpful.
January 2023 by Simon-Mouse
For those that have been following my engine change on my Discovery 3, you will be aware that I am doing a bit of preventative maintenance too. Part of that was to get the torque converter refurbished.I was recommended to go to a few places and settled, as you do, with the one furthest away from me in the NE of Scotland and that was Sussex Autos. I had been emailing Matt there and he just filled me with confidence.It cost me £10 with royal mail to send it with their 48 hrs service, Matt and the team refurbished it, and even sent me pictures of the work for my records and it was returned the day afterwards, even upholding my 10% discount voucher that ran out in Dec 22.I can't speak highly enough of them and would recommend them to anyone who's thinking of getting similar work done.Thankfully despite covering 203,000 miles it was actually still in good condition with expected wear but no major failings but all refurbished and good to go again.He did say that the oil changes that had been done previously had certainly helped extend its life it had been flushed before by the PO, and I changed it all last year before going to Norway. ?Something more to fit now ??Great company with excellent customer service ?Service: Transmission
November 2022 by Philip Spalding
Good ?
November 2022 by Samuel Hahnemann
Very good experience. Delivery to Germany within one week with UPS. Everything well packed. Brand new at the price of a refurbished part. Very fast and friendly customer service, every question answered correctly IMMEDIATELY. Secure payment method with credit or debit card. Thank you Matt @ SussexService: Transmission
October 2022 by Hill Raid
Very poor experience advertised and promised 3 day delivery but sent by cheapest method hence why I got it local instead as it took so long. They obviously would have been aware of this.... They then charged 20% of parts value to cover postage costs for a situation that was THEIR FAULTsubsequent Emails received were condescending and didn't address issues or answer questions asked. I note many people have had the benefit of the Sussex auto's unprofessional replies to reviews and imho it's sad they would resort to such cheap shots or their policy with the postage scam ?e I had to go elsewhere.Service: Transmission
October 2022 by Stuart White
Great range of products, with helpful and knowledgeable staff.
October 2022 by Danny Busby
Excellent service ?
October 2022 by DAVID CALDERWOOD
Very knowledgeable and large stock of parts
October 2021 by Philip Antoniou
Sussex Auto were able to supply me with otherwise unobtainable parts to service my transmission. Excellent prices as well.
October 2021 by jane neves
All very nice people working very hard
October 2020 by Mateusz Pisar
Very professional staff. I am buying automatic transmission parts from this company. They always have what I need, and never had problem with. Fast delivery. And good quality of parts. Recommend a lot.
