August 2023 by Google user
Awful customer communication! Big notice on the door and the website confirms that this office should be open between 4pm and 6pm on Thursdays BUT it was closed. Another wasted journey!
August 2023 by Heidi Koyun
Awful customer communication! Big notice on the door and the website confirms that this office should be open between 4pm and 6pm on Thursdays BUT it was closed. Another wasted journey!
August 2023 by Claudia Burnett
Why does it say open from 4 til 6, and you are closed at 5.30
June 2023 by Jo Ashford
Such great service from Lucy! Couldn?t be more helpful and friendly. Thank you
February 2023 by Mrs M Eldridge
I have already sent an email. However as I was unable to give any stars at all I don't think it was sent .Sothis time in desperation I will give it one star but it is not deserved. And it certainly is not the regular postmens' fault, but it is somebody's fault, probably those in charge of directions to stand in or covering postmen.
December 2022 by C L
Always greeted in a nice Polite and professional manner, I've never had any issues with them not finding my parcel or had any damaged packages.
October 2022 by BEN LOWE
A truly shambollic excuse of a company never leave red card. Or elected neighbour. Always have to go & get the parcel myself and when an employee eventually greets you the parcel is just left on a side not even in the 'for redeliver section'.On the other hand the regular postie is a great guy&goes well out of his way.
April 2022 by Jack Wenham
Conflicting opening times from the website to Google. Useless.
March 2022 by vikki alexander
I am sure they give a great service normally & under these circumstances.. But conflicting opening times for collection office in St Leonards on the web wasn't helpful today!In one place it's says they are open til 2pm today on Sunday, then another place when found give you the Xmas open times.wasn't happy! Wasted journey to go & find them shut.
December 2021 by John Peter Maughan
Good for dropping off prepaid parcels.
October 2021 by AnOrdinarySimRacer
Useless
August 2021 by Razvan Chiorean
There is no point to pay extra/first class in hope you get the parcel next day because with you guys is happening 1 in 5 times of service delivery. Rest of four times i'm loosing money because of excuse that ''i wasn't in''.I have to change my coffee subscription as i have to go collect myself, even if i pay to be delivered at home. There is lack of management if there is no change happening at all.
June 2021 by Cassidy Watts
Google opening times are bs. Woke up early on my day to get there before 10, to get there & be greeted with a sign that has their usual opening times. Slightly annoyed, not sure who with tbh.Anyway, these are their actual opening times:Mon - Fri: 8am - 1pm. (1pm - 2pm: Lunch) 2pm - 5pm.Sat: 8am - 12:30pm.Sun: Closed.
April 2021 by Ben Osler
Soviet service. If I'm in they leave a card and they have no safe space policy if I'm out. Dealing with RM always leaves a bitter taste in my mouth and I try to avoid it. TV doesn't interest me but I'm happy to pay for Amazon Prime PURELY because the RM doesn't get used for deliveries. On the very few occasions that I have to use RM, I inevitably end up having to pick up from a sorting office that is hardly ever open. Cards they leave rarely give me the chance to organise re-deliveries. When that option exists - a seemingly random event, I inevitably end up with another card.
March 2021 by Dan Cooper
Useless opening times during this whole lockdown, they only need 1 person sitting in there to pass things over at a simple 9 to 5 job, it's like they don't take into account people are still actually at work and can't come in between 8am and 10am
