September 2023 by Tony Pilkington
We were initially pleased with the door installed by Southern Windows 2 years ago. However, sometime later we noticed daylight coming through around the frame (see photo which is a screen grab from a video), and the draught brush strip had been plucked out. They came out to my call very quickly, ?adjusted ? the door and said tel hey would order the draught strip. The door was still not shutting properly and several months later and after a few reminders, they arrived - with a new drip strip. They explained the brush strip was non replaceable and after heaving and shunting the door, finally acknowledged the frame hadn?t been put in square. They repositioned it but then announced the top hinge was damaged and a new one would be ordered.That was 6 months ago and we?re still waiting. I?ve called a number of times and been told the supplier is slow to send replacement parts. If that is true, then that does question the quality of the product. Frankly, I?m fed up chasing. The door is now catching on the frame, scratching and removing the paint along the door edge. Overall, very disappointed and can?t recommend either the product or service.
May 2023 by John L
I had to have a sealed unit replaced and used SWS because they are a local company. I was very pleased with the service and price, and the installation was efficient and quick. Should I need any further work done in the future, I would definitely use SWS again and I have no hesitation in recommending them based on my experience.
March 2023 by doug
Loved it
March 2023 by Angie Beresford-Slinn
This is the second property where we've used SWS Hastings and they never fail to impress us. Great job, brilliant team with attention to details and amazing customer service. No stress at all ,Tom and his team are brilliant, professionanl and totally approachable.The product is of great quality and the price very competitive.
March 2022 by Gary Giles
Having ordered a new replacement front door and surrounding frame with side window . The composite door and frame were fitted to a high standard and the finish is excellent. Would highly recommend.
March 2022 by Gail Reeves
Great service, great price and total professionalism throughout. Would highly recommend them.
March 2020 by David Witcombe
Southern window systems recently installed a glazed door for us and helped come up with an imaginative scheme to replace a garage door.Their workmanship was excellent as was the installed product. Very happy to recommend them.
March 2020 by Richard Holttum
When our new back door is fitted in a few weeks Southern Window Systems will have re-done our whole house. I cannot praise them too highly. We are absolutely delighted with everything they have done for us in such a friendly and professional way.
March 2020 by Alison Hobbs
I had my windows & doors done by Southern windows & am thrilled with the standard of workmanship along with the look of them! The customer service was second to none & I would thoroughly recommend them as a company.
March 2020 by Casey Longhurst
Excellent service! So so pleased with my windows will be recommending to friends and family
March 2020 by Hazel Simmons
Really good service and excellent quality products, thank you!
March 2020 by Alice Wilkinson
So pleased with the service! Will defiantly be recommending to family and friends! Thank you!
March 2020 by carly paget
Fantastic customer service and excellent quality windows. I will definitely be recommending to friends and family!
March 2017 by Keren Keyworth
Highly recommend these guys, friendly team and brilliant advice :)
March 2016 by Keira Ashton
Great company, excellent products and service
