January 2024 by Lynne Munro
Got Christmas robins for decoration and they are beautiful. I will definitely order again from here .
December 2023 by Valerie Desiree
It?s really an adorable place to shop and perfect for gifts.Although the customer service is not great. The lady at the till was not ver nice, maybe because we were a young couple. But besides that, I am happy with my purchase, just not the customer service.
October 2023 by Lucy B
This is such a beautiful shop & I always make a point of visiting when I?m in Lewes. It?s so comforting & nostalgic. The items are beautifully chosen. I just had an order delivered & I am thrilled with all of my purchases. Thanks C&B!
July 2023 by Nyree Walter
I ordered a petite French basket and she is beautiful. I spoke with the ladies at C&B and they ensured I received her in time for my holiday. A beautiful product and outstanding customer service.
April 2023 by Melissa
Wow! What an amazing company ? I placed an order, it arrived in very good time and was beautifully packed! Felt like Christmas opening everything! I am super pleased with the quality of everything I ordered and will be ordering more very soon! Would 100% recommend.
April 2023 by black pixi
Strangely drawn in by the' as it used to be 'Vibe, beautifully laid out and in a world of 5G pay with your phone, it's nice to grab for real money again, I treated myself to a lovely goose tree arnament knowing I would mount it on my wall, I've just ordered a Verbena & Patchouli candle, so good times ahead.
January 2023 by Steve Roberts
Ordered some Christmas decorations which involved three delivery attempts by the customer services team due to the ineptitude of DPD. Cannot fault the customer service staff who were brilliant , really friendly and helpful. Shame all business ?s aren?t so efficient .
January 2023 by Kay Stobbart
One of my favourite shops to visit when in Lewes. The stock is displayed beautifully and the colour of the clothing compliments the shop's interior.I brought several Christmas gifts, all of lovely quality and with a classic style. Having visited again in mid-January the stock was the same so I'm looking forward to a spring visit to see what's new!
December 2022 by Peter Walsh
Just received a lovely pair of woolen gloves and hat in fair isle pattern. Made in Scotland , beautiful. Love supporting British products. Great service and easy to speak to someone if you need. Highly recommend.
November 2022 by Emma Marchant
Just received my parcel from Closet and Botts - 24 hours after ordering. Beautifully wrapped and everything inside of high quality. I even had a little thank you card for my order from Katie- which was a lovely touch
October 2022 by Helen Hawker
I stumbled across this website by chance and I'm so happy I did! I had an issue with my first order, all my own fault I hasten to add, but Heather in customer service sorted it out for me immediately. My order arrived the next day, everything beautifully wrapped (thank you Katie) and looking exactly as it had done online - no disappointments there! Beautiful products, excellent customer service, quick delivery - I'll definitely be ordering again. Thank you !
October 2022 by Wendy Loue
I feel extremely lucky to have found Closet & Botts online as I'm not lucky enough to live near enough to pop in. I bought several of the gorgeous wooden mushroom nutcracker for presents, couldn't resist keeping one for myself. The fairisle beret was something I'd been searching for for a while and the teal one I bought is perfect and fantastic value for quality wool. I also bought The Forager's Calendar book which Iooks a good read and some lovely soaps, for presents. I'd somehow managed to mess up my order and paid double postage so was very happy to receive a lovely email from the shop telling me I'd been refunded. Will be buying from here again and have made a note to take a trip to Lewes. Thank you all at C&B.
October 2022 by ACR
Beautiful romantic & bucolic clothes . Very good quality. Extremely lovely & helpfull lady. Helped us& called several place to help us to book a restaurant table!
October 2022 by Victoria King
A lovely shop, with so many beautiful items to buy and wonderful friendly service. Will definitely be visiting again.
October 2022 by suely santos
Beautiful advent calendar & excellent customer service!