March 2024 by Megan Reed
Have a order tru uber from co op in portslade order been wrongI order 30g of tabac when they send me pack of 20. When I call to shop to ask to speak with managers person who answer was rude try to say that don't hear me he present himself as Neil Percy as the manager who try to sad to my that the uber make an a mistake, and try to splash me say he can't hear me try to hang out. Unbelievable disrespectful with no customer service skill, on end yes he admit me that he's staff make mistake when I sad him that few moments before, and he try to denied. I will put that higher and let to know how poor person been present himself as the manager, or the person who answer the call, really unbelievable 21 pounds for packet cigarette!!!!!!!!!! Mr Neil Percy if that was you who present to me . You should be shame of your customer service skills. Reachly shame. Still I be demand of full refundsADAM.
September 2023 by Muhsin
There's a sign on the door saying they close at 7pm for the foreseeable future.
August 2023 by James D
Seems that these stores and companies like Too Good To Go do not have any communication between each other, as I have tried two days in a row to collect an order and left empty handed. First time was due to an emergency in store which is understandable, second time however was due to not having any of their "Suprise bags" left in stock. The suprise Too Good To Go seem to be advertising is the suprise that you get when you realise you are leaving with nothing. Stores and the app need more communication, won't be ordering through the app or using this coop in the future, both need to take some responsibility for what is advertised.
May 2023 by Theo Cabrera-Walker
Im new to the area and the staff are very kind unlike the last coop I lived near very big lots of produce. Very good.
April 2023 by Reid Annie
Stopped going months ago. Staff now so rude. Used to be a regular customer.
April 2023 by Claire Ansell
More expensive than Waitrose now. Complete rip off over £4 for small bottle of salad cream double what Waitrose and ocado charge. Everything has gone up. I used to pop in regularly for the basics but seems they are overcharging on most items.
April 2023 by Armand Boni
All team members there are friendly, hardworking and they know what they are doing.
January 2023 by Louise Brew
Really nice local store, the staff are excellent and always friendly, the only reason I can't give five stars is they often run out of things, not their fault, too many people love this store, guess victims of their own success. Also what I love us that they reduce food that are near sell by date instead of throwing it out. Some nice bargains in the evenings ???
January 2023 by D.S.C
A joke of place. Over priced Cider.
December 2022 by Aurimas Kucinskas
I just want to thank for shop Manager!! I never seen so helpful & hard working men !! More people like this!!
October 2022 by J F
The staff are great here. Shame about a lot of the patrons.
August 2022 by Gayle Day
Bought a pizza ham and pineapple.. Put in oven and smelt something weird .. It was off... Tried calling the shop.. but no answer.. Co.Op is just around the corner so very handy...Just recently moved here. This was really off putting...I didnt want to go back with a smelly off Pizza... They will probably reply with a contact customer services.. To be honest I just wont go there no more...
July 2022 by Chris Taylor
Well stocked store and helpful courteous staff
May 2022 by charlie hanson
Rude staff, went in this morning to use the Hermes postage machine, this had run out of lables so I mentioned it to the lady behind the till and was told after she had shrugged her shoulder's I suggest you use Cherry's then! I've heard another member of staff being rude to delivery drivers too. Today was the last time I'll being using this branch. I know it's early but nobody deserves to be spoke down too. If you can't do early morning maybe do an evening job
May 2022 by motodog
It's second time when after 9pm staff don't accept cash payments only self-checkouts.When I ask why they don't accept cash answer was: health and safety (COVID)My question is:during day if you accept cash then covid disappear and after 9pm its back again?or you just trying to push people to cashless society?Second question is: when using self checkout then Im recoded by this machine,what you exactly recording ,for what reason and where all this videos goes?Do you have any permission to do that? (I understand CCTV) Is self-checkout recording do something with facial recognition?
