September 2023 by Lucinda Isaacs
No post now for almost 3 weeks. I moved here a year ago and I didn?t think it was possible to become even worse than it was a year ago when we used to wait 2 weeks for a postie. Staff are so bored of the situation at the sorting office and that?s very clear. I?m also bored of having to collect my post when it?s supposed to be delivered as and when it comes in!
September 2023 by paul alborough
My post has gone from daily, to weekly to, none at all. Even in Victorian times, they managed a regular post service-. since privatisation, its all fallen apart. Awful service on every level.
September 2023 by Samantha Turrell
Haven't had any post or parcels for weeks even though I'm expecting plenty.again bn41 area seems to be being missed.maybe if you didn't change contracts then your staff wouldn't have left and you wouldn't be in this mess!!!
September 2023 by Colin Andrews
Again no deliveries for nearly 4 weeks they don?t deserve to have jobs.
September 2023 by Nikki Mitchell
What a shame that you can?t give 0 stars for 0 service!Disgustingly rude staff - when you can get an answer on the phone! They have post sitting there for days as they ?don?t have the staff to deliver?!Don?t worry none of you will have a job soon as Royal Mail - really should drop the Royal - nothing regal about your service!!- will be finished and then you can take your rudeness somewhere else! With service as you provide it?s not a surprise that people are using couriers more & more!What a shambles! Useless!
September 2023 by owen budd
31 days now without mail in the BN41 area and counting , what a shambles of a sorting office this really is , no wonder Royal mails name is so tarnished with this disaster of a sorting office , I imagne there must be a huge mountain of mail sitting out in the rain that you lot walk past on a daily basis . You should all lose your jobs and be replaced by people that care .
March 2023 by Maria C
Fed up with RM!! I'm lucky if I get post once a week.Sort it out (pardon the pun!).
February 2023 by Stuart
No post to our house in three weeks. Only way to get post on to collect from delivery office, poor opening times have restricted us doing this, have missed important letters from the bank. Unhappy that the excuse royal mail have given for 2 weeks is staff illness.....surely the whole deliverteam can't have all been off sick for three weeks?
February 2023 by Terese rowan
What a fantastic service at Boundary Road Sorting Office this morning. The staff were so helpful and assisted me no end to sort out sending back some parcels. A rare find these days...Thank You.Your help was much appreciated .
February 2023 by Liz Manuell
Small window of opening hours but incredibly helpful and friendly staff ??
January 2023 by Jane B
Always swift when collecting parcels. Never had a problem collecting anything from here. They'll also happily check for other post if there is an issue delivering (such as not having a dedicated postie for our road). Thank you
December 2022 by Ted H
An absolute shambles. Having not used this centre for a while I arrived at 10.10 to find it closed 10 minutes earlier. It?s now closed for another two days so I won?t be able to pick up my parcel until Friday. It opens for two hours a day apart from Saturday when it?s open longer but is closed for two days during the week . A member of staff came out of the building and helpfully asked me if he could be of any assistance. Responding in a calm courteous and polite way took a lot of effort.They used to tell you their opening times on the red card they leave but don?t seem to do that anymore.
December 2022 by Wartling Hooe
Rubbish, holding all post for 9 days this week, Inc Urgent NHS and 1st class. Terrible
October 2022 by Daniel Wharton
Post person doesn't knock loud enough for anyone to hear and the collection time slot is a joke they close so early you can't collect same day
October 2022 by Liam Tidy
Opening hours are so limited. Far better before privatisation.
