November 2023 by derek copeman
I have recently moved to West Sussex and needed to get an urgent eye test. On my way to Vission Express Uckfield I was delayed in heavy traffic and was running late, I made a call and was reassured that I could be slotted in to the schedule?on my arrival I was treated with the upmost curtesy by the entire team as I walked through the door! I have worn glasses and contact lenses most of my life and I must compliment the optician for his patience and diligence, the explanation provided for my diagnosis was without doubt the most comprehensive and informative I have had in over 50 years of biannual checkups!The same quality service was provided by the sales team, I selected my new glasses and I left feeling a valued customer.
September 2023 by Helen
Sadly very disappointed with service I've received on 3 occasions. Disappointing because I need to use vision express for my lenses but will probably have to go further afield now.The manager is helpful but director and staff don't seem as helpful and most dissatisfying is the lack of support they want to give when things go wrong.
August 2023 by Christopher David Best
Very good service phoned up to say they had a cancellation I could go in earlier talked through everything they were doing and not pushey at all over all excellent.
July 2023 by Martin Harvey
A very thorough eye test given by a pleasant and knowledgeable member of staff
June 2023 by Tina Whelan
Visited Vision Express in Uckfield last Friday 23rd June looking for some new ? sunglasses, found what I was looking for with the help of the friendly welcoming staff who explained about the lenses and fitted them for me, really pleased with them and the good service that I received, I will be returning from a very happy customer, Thank you ??
June 2023 by jem Seale
Lovely, honest service and optician really explains everything in good details. Highly recommend.
April 2023 by Lyndsey B
My son had a contact lense trial here and all the staff were all so patient with him until he could master it himself. Alfie also found out my son's existing glasses prescription has been too strong from his previous opticians. So glad we came here instead and will continue to do so instead - can't thank them all enough. My son is very happy and has been getting on so well with his new lenses!
April 2023 by chris Horn
The staff and very friendly and professional. Quick turnaround on lense replacement. I like going there,more efficient than specsavers,IMO
February 2023 by Annie Weston
Absolutely brilliant customer service - I can?t rate my experience in Vision Express any higher! Claire and Astrid made me feel so welcome and did their best to help me get the perfect lenses for my 1950?s vintage frames. Nothing was too much trouble and I couldn?t be happier with the result. Such a warm and welcoming atmosphere. Thank you ladies! Xx
January 2023 by ROBERT MATHIOT
Me and my girlfriend both went in the Uckfeild Vision Express Opticians in the last week, and we both feel like all the staff were excellent in helping us choose the right glass and the opinion was one of the most professional gentleman I have ever known 10 out of 10 for the whole team. Mr Robert MATHIOT and Caroline Knight
December 2022 by Aisling King
The service I received here was excellent. I can?t thank Alfie enough for a very thorough eye test and for his and Claire?s patience and advice when helping me choose some glasses. 5 stars well deserved! :)
December 2022 by John Geall
All very friendly & welcoming & give you confidence that they are efficient.
December 2022 by Helen Grace Burbidge
Lovely helpful staff extremely satisfied with my new glasses
September 2022 by Kathryn Williams
Friendly and professional service, very pleased
July 2022 by M Don
Graeme and team at Vision Express Uckfield give me hope for the high street retail sector - professional, friendly, they ask the right questions and give great options and advice. Thanks
