January 2024 by Gábor László
ok, that's the worst because what I order is not the one that comes out. I was inside, but AUT said that what I ordered wasn't there, but I saw that it was on the shelf?? The order is called Zsuzsanna Habok, if I order a cheesy hanbuger, I get pancakes instead, I don't like it. I order wheat beer, but instead brown beer, which I don't like, I hate. vodka place water get this how is this and who works animals use anavapet what is my money mine ??????
January 2024 by Darren Clark
Car park is full of homeless tents and they are walking round the car park begging for food and money then you get into the store and half the shelves are empty and the toilets are so small.
January 2024 by Sevdalina
I like it is big and clean, customer services are always helpful. The baby changing room is not in service already 1 year and this is not good at all. How they couldn?t fix it for one year. I am struggling with my babies.
December 2023 by Myra Tutty
I used the toilets in store on boxing day. Asda, you should be ashamed of how disgusting they were.
December 2023 by Viv Quiller
The shop is good but waiting in line for trolleys no fun as none available & apparently this problem was shared with others. Needs staff to retrieve from underground parking areas
November 2023 by J Jones
The Item i was after for my daughters birthday was in stock at this store,as i use asda regularly, i drove 30 minutes to go and get the item. But i could not find it on the shelf, i asked 3 members of staff including customer service desk. I interuptes customer service chat with her friends.she said its down that way if its not there we havent got it. Online it said it was still in stock. She didnt want to help or check on her computer for isle number for me. Rude. Unhelpful. Very disapointed. I think some staff there need a kick up the backside. Instead i drove to a tesco 5minutes up the road, staff very helpuff and the item was cheaper. Win win. Asda need to keep there staff in check!!! I have been to tesco a lot more recently Regards JJ
October 2023 by Roxanne Dilliway
Rude staff with the trolleys picking shopping just push you out the way, shelves half stocked all stock on pallets around the store rubbish all piled up, told customer services how bad it was to get a reply if we will pass this on! Wish could rate it a zero
October 2023 by Liz Sykes
I visited the store at 5.15pm to have a meal in the cafe before doing my shopping. The cafe closes at 6 but we were told 'can only do hot drinks and cakes.' Couldn't have a toasted sandwich as the machine was already switched off and the coffee machine was switched off too. Looked like the cafe closed a lot earlier than 6pm. Seemed more like the staff finish at 6 so the cafe stops serving 90% of stuff at 5 so that they can clean up and go home at 6.
October 2023 by JayaKaran Ganji
Poor customer serviceyou can replicate the situation by working 9-5 at office, commuting to home and then go to Asda for a quick shopping. Dont have proper change to use the trolley, nobody at customer service. Staff at check out refuse to give the available trolleysTry finding the items where they used to be. Remove the labels from isles and walk over each isleAt check out, no staff exist to check them out. They ask you to do a self check out
October 2023 by Ashok Kumar
The Asda in town centre. Why the hell do you open until 10pm and not have the toilets open for customers. Don?t you even have the sense to understand that customers with kids or elders visiting will need use toilets. What is the use of such large supermarket with not even a toilet facility.requested security and the staffs in the customer service area, but not bothered to reply responsibly.
October 2023 by Cathy Cutting
Asda have the smallest toilet stalls in the UK. With loo roll holder on the wall and a bin by your side, its a wonder women can clean themselves up and get dressed again. Its been the same for years. Take 1 of the toilets away to give us a bit more room or relocate them. There's plenty of space downstairs to build them .
September 2023 by Lavinia Knight
I would really like to thank a lovely member of staff ,Lisa. A lovely lady that helped me with my 19 month old grandson today. He found the experience very tiring. He nodded off as I was scanning my trolley shop. Lisa very kindly held his head until I'd scanned and packed my shopping and then very kindly carried him down to my car. Thank you so much Lisa for your help today. A very grateful nanny xx
September 2023 by S James
Used 6/7 times for home delivery. Havent ever provided a complete order. Provides substitutions when I request none. Arrived early for the last delivery while I was on a conference call for work which I had to cancel which was the last straw. Was not surprised to see a low google review score. Will not use again and will not use another asda for home delivery as I have no faith in the service. Strongly recommend this store is avoided for online orders!
September 2023 by Natalie Crew
I always shop in this Asda branch. Today was awful! Shop was a complete mess, especially the school clothing department, shirts and polo tips were out of the packets and dumped on the floor! Struggled to find any staff and the toilets were filthy!!
August 2023 by Concerned Citizen
What has happened to your multi story car park. I've been in twice and couldn't get parked so I went to tesco
