December 2023 by Steven Thomas
Excellent Service from Mark!! I Bought my partner a new doormat and she will be very pleased! Thank you Mark!
December 2023 by alan coomber
Lousy rude incompetent fitters left me with creases everywhere and the information that all will be well in 2 weeks . First carpet to arrive had been cut 4 inches short..it just got worse from there....
November 2023 by ralphyyp
We had a fantastic experience with the wonderful Nicola from the Basildon Branch. She was very understanding and helpful! Couldn?t recommend her more!
October 2023 by Michael Thomas
Excellent service. Salesman Anthony was really helpful and helped with all the questions I had. Would recommend Basildon store very much.
September 2023 by sonia henry
Basildon, 3 people sat at their desks not one asked if we needed help as we tried to look for carpet. We were there a goof 10mins and left poor customer care won?t be returning.
August 2023 by james scammell
Steve was very good and nice and helped us get our bedroom Chester carpet ?
August 2023 by Sophie Campbell
very kind and helped us very happy with service and needs a promotion Nicola was our server today and was the best
July 2023 by Joann Baker
Nicole was so helpful, friendly. Great person. Looking forward to ordering my next room with her.
July 2023 by Jo Desmond
Nicola was very helpful, polite and knowledgeable. Made my buying a carpet a very pleasant stress free experience.
July 2023 by Annette Mason-Utton
Nicola was really helpful and excellent customer serviceFound the vinyl and she was quick cutting it for usWould recommend
July 2023 by Teri Gibbs
Salesperson Steve at Basildon?s Carpetright store gave great customer service. He gave us his undivided attention and thoroughly worked through all elements e.g choice, measurements, underlay selection, fitting. Explanation of quote and ensuring we understood each step and we?re happy with each step before moving on.Teri 15.07.23
July 2023 by Antonia E
Very happy with the great service provided by Stan and Steve! Made the experience easier
July 2023 by Ellie Forbes
Today Nicola processed our order. A Star service. Extremely friendly and helped us to get the price as low as possible. Thank you!
July 2023 by Antonia A
Very happy with the great service provided by Stan and Steve! Made the experience easier
July 2023 by Anthony Edwards
Steve was very professional and helped us right through from choosing the right products and accessing extra services to fit the flooring.