September 2023 by Yoan L
You also tired of slow queues and just terrible service? Trust me I was too! Look no further, Basildon finally has a Post Office that does Royal Mail justice! An absolute delight!I rarely ever leave reviews, but this time I just had to.What truly makes it exceptional is the incredible cashier named Sugar.From the moment you step up to the counter, her warm and welcoming smile brightens your day.Sugar's customer service skills are truly exceptional. She?s not only efficient and knowledgeable about postal services but also incredibly patient and attentive to your every needs. She takes the time to explain various shipping options and helps you to choose the best one for your package.After all these years it?s genuinely rare to encounter someone so dedicated to ensuring customers have a smooth and stress-free experience.But what truly sets Sugar apart is her genuine kindness and friendliness.She doesn?t just your my transaction; she engages in a friendly conversation, making you feel valued as a customer.Her positivity and enthusiasm is contagious, turning a routine visit to the post office into a genuinely pleasant interaction.In a world where good customer service can be hard to come by, Sugar's exceptional service stands out.Embodying the ideal customer service representative, combining efficiency, knowledge, and a warm personality to create a memorable and enjoyable experience.I always leave with a smile on my face, grateful for the outstanding service provided by her.I hope the management at the post office recognizes what a gem they have in Sugar. She is a true asset to their team, and in my opinion is definitely worthy of the biggest promotion ever!Thank you, Sugar, for always making my day and setting a high standard for customer service!
October 2022 by Cory W
No one picks up the phone!!
July 2022 by ????? ?????????
Very short working time;Also computer problems very often and clients cannot be served;No enough staff and when the only post worker doesn?t come to work- clients can?t be served.
December 2021 by David Walker-Nuth
Always Friendly & Professional staff served very quickly for this time of year Christmas.
November 2021 by Nick Everett
Fast and friendly service. Located inside Spar Convenience store.
October 2021 by Sue O'Neill
Excellent friendly service
September 2021 by Alina Romascu
A small post but with friendly staff
December 2020 by Veronica H.
Nice staff. Dont get why the schedule is that short? Like this schedule is not for working people is for retired ones only.
November 2020 by Cathy West
Post office is in the corner of the spar shop.nice staff.
November 2020 by Vidmantas Petkevi?ius
Cashier is useless
June 2018 by Sheila James
The service is quick and professional.
