Post Offices in Basildon, Essex

“Held my dad's wake here on 20/01. From booking, questions, on the day, the staff were brilliant, compassionate and very helpful. Nothing was too much trouble for them. I was recommended this venue and I would highly recommend. Well done and thank you BPOSSC.”

“The lady that was working there today saved up loads of old sim cards for my for son (non-verbal autism) 6 yrs old obsessed with sim cards costing me a small fortune. Such a kind wonderful thing to do. Exceptional thank you lovely lady”

“Great post office located inside a small corner shop offering a wide range of frozen and packaged food, sweets and drinks, they also sell bread and cakes if you fancy a naughty snack”

“You also tired of slow queues and just terrible service? Trust me I was too! Look no further, Basildon finally has a Post Office that does Royal Mail justice! An absolute delight!I rarely ever leave reviews, but this time I just had to.What truly makes it exceptional is the incredible cashier named Sugar.From the moment you step up to the counter, her warm and welcoming smile brightens your day.Sugar's customer service skills are truly exceptional. She’s not only efficient and knowledgeable about postal services but also incredibly patient and attentive to your every needs. She takes the time to explain various shipping options and helps you to choose the best one for your package.After all these years it’s genuinely rare to encounter someone so dedicated to ensuring customers have a smooth and stress-free experience.But what truly sets Sugar apart is her genuine kindness and friendliness.She doesn’t just your my transaction; she engages in a friendly conversation, making you feel valued as a customer.Her positivity and enthusiasm is contagious, turning a routine visit to the post office into a genuinely pleasant interaction.In a world where good customer service can be hard to come by, Sugar's exceptional service stands out.Embodying the ideal customer service representative, combining efficiency, knowledge, and a warm personality to create a memorable and enjoyable experience.I always leave with a smile on my face, grateful for the outstanding service provided by her.I hope the management at the post office recognizes what a gem they have in Sugar. She is a true asset to their team, and in my opinion is definitely worthy of the biggest promotion ever!Thank you, Sugar, for always making my day and setting a high standard for customer service!”

“Over the last year since this shop has been under a new manager the quality of service, range of products & cleanliness has vastly improved. The staff always make you feel welcome, they are friendly yet professional & are very helpful. I just wish they sold groceries then I could get everything I want in one shop.”

“Anita, I hope you guys get this review. After you losing your internet you were still prepared to help find my wife's birthday present. Big thankyou exceptional service”