January 2024 by Teresa Hurley
Very helpful staff. A great selection of various priced glasses.
December 2023 by Stan Johnstone
Next day Appointment, my vision assessed, glasses selected and collected, all carried out within five days, just amazing. Great team of staff, very pleasant and proffessional.
December 2023 by Susanne Boyle
Cant fault service &staff fabulous. Been using Basildon branch for years although we now have branch on Canvey want to stick with what i knowKeep up good work
December 2023 by Alastair Hayton
Great customer service from every member of the team at Basildon Specsavers. From the moment you walk through the door to the time you leave I was taken care of.
December 2023 by Carole Gurnette
I would not go anywhere else . Friendly and professional . Wonderful opticians who put you at your ease and never rush you .A particular mention for Georgia who helped me choose my new glasses . So much patience !!! And honest !! I love them , and have had compliments . Thank you to a great team .
December 2023 by Grace Anderson
Reception staff and ophthalmologist lovely and professional, the rest of the staff were awful, customer service is appalling when they saw I had 3 children with me were very off putting and cold, was told short staffed and was met with stares eye rolling and tutting. Plus they tried 2 add extras without asking me first very misleading way to sell things.
December 2023 by Lorraine Patmore
My recent visits to Specsavers for eye tests - select and collect glasses have been a pleasure - the staff are all efficient and professional- a special mention for Georgia whose customer service is exemplary- I would definitely recommend Basildon branch to anyone needing an opticians
November 2023 by Steven Gower
Can't praise basildon specsavers enough. Excellent staff and treatment. Would highly recommend.
November 2023 by Georgiana Claudia
I ve been there few weeks ago and the experience was absolutely great.Very nice from the moment i entered till the moment I left.Very professional as well,calm and helpful.I do apologize to them as i lost the paper with their names .I normally don't write reviews,but they deserve 100 stars from me not just 5.I got my glasses in 5 days.Congratulations to all of you and thank you for looking after me so well.Georgie
November 2023 by June Denyer
Unice Optician who tested my eyes very good she found i needed a prisom in my glasses to stop my double vision she was spot on so pleased ..Also Jordana who fitted mine and my Husbands Glasses very good I alway ask for Jordana I turst her she knows her job and shes so nice ..Kind regards to allJune & Peter
October 2023 by Lauren Mitchell
Fantastic staff, Maria, Daniella and Georgia were very kind and helpful, my whole appointment start to finish was 30 minutes, everyone was so friendly and made me feel comfortable, can?t fault the service
October 2023 by john pilgrim
The eye examination was very good. I much appreciated that the lady who did it printed off a couple of pictures showing the back my eye which showed that I had membrane pulling on my eye which distorts my vision. She prescribed new glasses and the process was very simple. Once the glasses were made the person who fitted the glasses was very helpful and made sure they fitted properly. Very happy.
October 2023 by Trish
Went in today to check my prescription. Staff were rude and made me wait just to tell me to call a different branch to send my prescription as an email. This could have been easily said at the start instead of me waiting for ages to be approached by a staff member who didn?t speak well in English and was not very nice. After years of using specsavers I won?t be coming back. Would definitely advise to avoid this place!
October 2023 by Kelly Stallard
Have been okay in the past but my recent glasses are ridiculous, I can?t even wear them they are that bad. Very very disappointed
September 2023 by Chris Harvey
Lovely air-conditioned shop. Staff are all excellent, well trained, friendly and it is a pleasure to visit
