December 2023 by Samuel Lawson
Top notch service from Harry James (I believe that was his name) when I bought my items, was very helpful so I am satisfied by the customer service.
October 2023 by Sarah Hellier
Terrible customer service from one member of staff. Girl who was short in height with blonde slightly curly hair. I asked for help she very rudely turned her head while still walking away and shouted ?I?m going home now I can?t help?. Other customers in the store even commented on how rude she was. I spoke to the manager about her attitude. Hopefully he will speak with her as he said he would. If I could give her 0 stars I would! Never been spoken to like that in a store before. Think she needs some customer service and manners training.
September 2023 by Luke Parodi
Absolutely terrible staff, I?m guessing there under paid so they putting in about 3% effort but it?s run by I imagine small children
August 2023 by Default Clips
Great place for all your sporting needs at a great price too
July 2023 by paul evans
Alex the manager at the mayflower branch really helped me loads , he was searching through old transactions for almost an hour at the till and going through old receipt amounts and returns until he finally resolved my problem and rectified it. I am very happy with the help from the floor staff and the time and patience it took for Alex to resolve this for me.Excellent ?
April 2023 by Big G
Purchased 3 tops Calvin Klein, all xl one was like an xxxl, one was like a medium and one was good, took back to shop clueless assistant said it the different material and the individuals body, 2 of tops were same material would not refund there clothes are like cheap knock offs keep clear
April 2023 by Peter Fisher
Loads of stock, but hardly any staff. How are you supposed to try on shoes when there is only the left available. Also, almost no customers but I still had to queue at the tills.
April 2023 by Bradley
What?s the point of having a phone if no one answers it and just cuts off. Absolutely useless!
February 2023 by Lucy Hammond
Absolutely disgusting customer service! Will never be returning. Waited to be served for so long then to be held up at the till because the staff are so incompetent and unable to authorise anything. Payment went through but reciept wasn't printed due to the terrible system. Then to be stopped at the door saying we couldn't leave as reciept wasn't printed out! 10 mins later they say it went through. Asked to speak to manager who wasn't there apparently! But then got told the approval at the till was from a manager. Absolute joke of a service and everyone needs to be sacked!
January 2023 by Juliana Alcantara
Laziest staff ever seen in my life
December 2022 by Jan Payne
I have never met such a rude shop assistant in all my life.Lady (person) on till upstairs, so condescending and extremely rude to people who ask for help and assistance.Utterly disappointed in her attitude when purchasing.So abrupt and disgusting attitude.Unfortunately she wore no name tag but beware of her cold bark
December 2022 by Ben Meredith
Sufficient but not the biggest one around. Does the job for most things though.
November 2022 by C L
Ordered boots to store and parcel went missing. Was without £120 or new boots for 3 weeks whilst they investigate.Finally got my money back but only in the form of a sports direct voucher, which I?m anxious to use because of what happened in this case.Not to mention, sports direct customer services gave me a voucher code for 20% off, but it doesn?t workabsolute shambles, will be buying boots from pro direct from now on
September 2022 by Paul Jupe
Underhand pricing policies are rife in this store,2 for £14.50 clearly marked on items but charged £18,when challenged the girl behind the counter says oh they are not the same design I think trading standards might have something to say about that.My advice keep well away from this place you will be conned
September 2022 by Amird Devadasan
No respect for customers as you have to do the job for them by going up & down the stairs plus no simple friendly system. The staff are polite and friendly but not extendable supportive.
