November 2023 by Christine Bacon
Always good staff always helpful
June 2023 by Chaim Hirsch
Amazing stuff purchased here, and all products have a real precious result.
May 2023 by niven ramlall
Got professional and helpful advice. The recommendations are fantastic. I'm already seeing a positive change.
May 2023 by Daisy Chloe
Luckily today I had the best customer service experience with a staff at the body shop called Wendy. She really took her time to show me around the shop and was extremely patient with me. I say this as I am very indecisive. Please if anyone in management gets a chance to see this, that they can remind her of how important her role is at work and that she really does make a difference and we need more people like Wendy around. Thank you (Basildon Eastgate shopping centre)
March 2023 by Thanex
Clean, bright store.Friendly stuff always well stocked
March 2023 by Steve Hearn
Very helpful staff who make it a pleasure to shop here.
January 2023 by Ian Dawson (Daws)
Helpful staff was buying my niece a Christmas present all good
December 2022 by Jean Pearce
Didn't have what I wanted, so I didn't buy anything
October 2022 by Mrs Mills
Excellent customer service, greeted at the door with a friendly smile then advised by the counter assistant that my voucher would soon run out so saved £s on the product I went in for. Happy, friendly assistants that were a real credit to your store and a pleasure to deal with.
October 2022 by lynn everitt
Lovely shop to buy a bday present very friendly shop
September 2022 by John
It?s not the biggest store however the uncomplicated layout and decluttered feel works really well. The sales assistant Wendy was extremely nice and very helpful.
August 2022 by Lynne Houghton
Helpful staff also got a £5 off of my purchase with my birthday reward.
July 2022 by Mark Renny
Excellent products you pay for decent stuff which this is good customer service too
June 2022 by maria e wilson fonseca
Always loved this shop till today ? approached the sales assistant wanting to re-fill my refillable 100% recycled aluminium bottle which i paid extra for 5 months ago so I could help with the impact on the climate that plastic bottles etc have on our environment and that I had had filled many times before by other sales assistant in the same shop only to be told that she wouldn?t fill it as there was still a tiny trace of water in the canister ? My reply was quite obvious as to how do you expect me to dry the inside of a bottle ? To which she said can you not air dry it ???? I had washed the bottle out that morning and left it to drain that day on a towel .. no I didn?t think to take a hairdryer to it !!!She told me she would not fill it due to contamination of the water that was in my bottle well I?m sorry but unless YOU completely sterilise the bottle then contamination is inevitable whether or not my bottle was completely dry inside or not is completely pointless only and only if you sterilise the bottle would it not cause cross contamination!!!!To put it politely I left with an empty re fill bottle and a very sour taste in my mouth when all I was trying to do according to Body Shop was to try and save the planet ?.You need to educate your staff in cross contamination and how this is prevented as me drying the inside of a bottle would not prevent cross contamination unless the bottle was completely sterile which is not what you advertise is to do when purchasing one of your refillable bottles ?I will NEVER go into your store again or recommend body shipping to anyone
May 2022 by Martin lockett
The staff was very helpful would go again
