October 2023 by credit guys
Rude & Disrespectful Manager.I was buying a Hasbro Figure as a Birthday present for someone, asked the cashier about the return policy, since Hasbro had pretty bad quality control lately & people had some figures come broken, missing parts or entirely the wrong figure in the box, and the cashier I will say was professional & respectful.Unlike the Manager who butted in, scoffed at my query, debated with me and said condescendingly "You're Buying A Toy", before ever so poorly realizing he acted unprofessional and back pedaled into saying he's a collector too and gets it, and then going on to double down saying "but you are buying a toy."It was the last thing I ever bought from that shop, I still go in there, I never buy anything, just window shop, if there's something I want there, I note it down, and buy it elsewhere.Maybe once that manager goes, I'll buy stuff from there again.They also tend to have very poor selection on somethings, like c'mon there are 6 Power Rangers in Dino Fury, yet the only figures they've had for months since they stocked Dino Fury stuff is the Green Ranger? Like? Where's Red? Pink? Black? Blue or Gold?
August 2023 by Matt Phillips
Its a shame the shop doesn't move to downstairs as its a good shop and would be great in a bigger unit in the main arcade.
June 2023 by Steven Burke
Great place to visit with or without your kids!
April 2023 by Ian Walkerdine
Nice little toy shop from the outside but big inside plenty to choose from
April 2023 by James Laudat
It's was not too busy at anytime to get the biggest toys of all time favourite bits and bobs for the family and friends get together.
March 2023 by Tom Cotter
Always love The Entertainer, especially the Basildon Branch. Better choice and always find more of what I want here, then any other one I've been in.
March 2023 by Tulika Bhaduri
Friendly top quality customer service no complaints
February 2023 by Elaine Jenkins
Just started shopping here as I have a new granddaughter. The staff are very polite helpful and experienced with advice.
February 2023 by chrishullphoto
A great toy store! Lots of choice for a variety of ages.
January 2023 by Sean Seabrook
Great products but closed on Sundays. Made it hard to get my Xmas present.
December 2022 by Joanne Cunningham Evans
Went here for a bit of Christmas shopping for the kids. Staff helpful, well stocked and really cheap!! For myself, I enjoyed it that bit more as proper old fashioned hymns were playing, traditional nativity scene in the window. It's refreshing to see a store stand up for what it believes and not conform to the normal "Happy holidays mentality."Will go out of my way to buy from here from now on.
December 2022 by paul
Generally has everything I need in the way of kids toys. Often you will find big savings compared to other outlets. Beware: not open on Sundays.
October 2022 by Daniel Stevens
So friendly staff interaction with the kids was great really good place
October 2022 by Tracey Butcher
Great selection of toys for all ages.They often have lots of great deals on too.The staff are all friendly and helpful.Click and collect to this store is pretty straight forward and simple to do
September 2022 by Abdullah Riaz
All variety of toys, characters, lego, baby toys, stuffed toys etc. Bit expensive though.
