March 2024 by Louise Gallacher
Sadly not as good as it was since they made the local staff redundant. I would question the process for obtaining pharmaceuticals as it seems to take longer now since the change in management/ ownership, expect to wait longer than 5 days for your drugs and feedback/ communication is none existent
January 2024 by Jane Smith
Shocking experience in here today. I witnessed the woman behind the counter being really rude to a number of customers, all of whom were perfectly polite to her initially. She should absolutely not be working in customer service.
November 2023 by Steve D
Great service
May 2023 by Michelle Chambers
I had been going to this chemist for many years and the ladies were always so helpful.However the dispensing chemist changed a couple of years ago and She seems to go out of her way to be unhelpful. Terrible customer service. If you like being made to feel you're an inconvenience, go see them.
January 2023 by Leigh Bates
Not their fault, 111 told me that they had a prescribing chemist which they didn't. No help to me whatsoever!
October 2022 by D Harrell
Staff are friendly but are totally disorganized.
October 2022 by Maria Medina
Terrible unaware of invisible disabilities and actually saying incorrect information to customers this will be followed up !
July 2022 by Sherelee Tibble
The ladies here are very polite and helpful. The issue is how long you wait for stuff. I had an operation 4 months ago and have had huge amounts of dressings/ bandages etc. The problem is each time we needed the stuff we waited weeks for it. The district nurse would put the prescription in but literal weeks would pass. The service isn't good. They definitely need to reorganize how they process their orders and get it done in a timely fashion. Several times we ran out of bandages and had to appeal to the district nurse to bring them to us. When you have a wound as big as mine was you need the security of knowing you'll get the stuff.So update for this awful place. My prescription was sent over from my doctor's on the 6th June for my regular meds. Come Friday it hadn't been delivered so I attempted to ring them. I started at 9am and I finished at 5pm. Constantly engaged! They had actively taken the phone off the hook so as not to speak to ppl. I was completely out of meds and being housebound I couldn't even go round there to demand my meds. As a consequence of this I spent 2 hours on the phone to NHS 111 to get an emergency supply on Sunday which went on to cost me £11 because I had to send a cab to get it for me. Here we are 9am Monday morning and of course they've got the phone off the hook again! To say I'm furious would be an understatement! In this case I will DIE without my pills. You all see their answer to my first review... Do not believe them and do not trust them. For myself I'm done with them. Any company that would put their customers lives at risk is not worth my time.
February 2022 by Keith Thompson
There seems to have been a staff change, the phone is constantly engaged, when you eventually get a ringing tone it rings for a few minutes and then stops without an answer.
October 2021 by Steve Smith
Never answer the phone
January 2020 by Adesoji Ajimobi
an amazing service I was giving, with excellent advice! I think the person that served me was Fred I suggest he get a promotion.
January 2020 by Michael Williams General
I received amazing service from the Pharmacy today, I had a query and the ladies went out of their way to find a solution and the Pharmacist even called me to make sure everything had been sorted. Would definetly recommend!!!
January 2020 by D S
The professionalism here can be compared to none! The staff always have a smile when I come in and they have my meds ready every Thursday afternoon so I can be in and out with the kids quickly!
January 2020 by Youth Ministry
Lovely warm and friendly staff, regular pharmacist there is so helpful. Always have what I need in stock, would recommend to all!
February 2019 by New Beginnings45
Brilliant Pharmacy, absolute best in the area in my opinion. Was very impressed with customer service of staff so warm and friendly and also store pharmacist is experienced, excellent and vast in knowledge.
