January 2024 by Kate Edwards
What an incredible service and such a contrast to the Chelmsford branch!When I first arrived I was greeted immediately and asked if I needed any help.This store gave a perfect example of how customer experience should be. I won?t ever go anywhere else now. Special thanks to Reenal and Alexandra.
January 2024 by Robert Avery
I was really impressed that I was able to find a Sunday appointment at short order, its such a help to be able to do optician appointments at the weekend!The service was efficient and friendly.Always get good advice and got good answers to the couple of questions I had. The explanations on my eye heath were helpful and put in plain language.
January 2024 by Steven Boxall
Friendly welcoming and good banter. Easy process. 5*. No sale pitch just good friendl customer interaction
December 2023 by Alec Dobson
My appointment was on time. My optician, Abid Master was clearly very experienced and professional. More importantly, he formed a professional relationship quickly and was happy to answer questions clearly.
December 2023 by Trevor Cole
The Team in Billericay were so professional. They had the right demeanour, made you feel as though they wanted to assist you. A very pleasant experience altogether.
December 2023 by Michelle Aldous
The Contact Lens check optician really listended to the challenges the current prescripion set up was giving and made a recommendation to completely change what I was wearing - now testing them. The eye test optician was equally invested in my eye care and history
December 2023 by Joe Nunn
The optician explained in great detail about my sight problems. He gave me some appropriate literature explaining more about the treatment that I may undergo to correct it.
November 2023 by Jeff Wilks
very pleasant and helpful staffpurpose of visit dealt with very efficiently
May 2023 by Julie Waldie
Always too busy, some staff better than others
August 2022 by Tom O'Neill
never enough staff, very difficult to deal with
May 2022 by L C
The ladies that were working on 12th Feb were all amazing, I was late to my appointment but was seen and dealt with amazingly! Lots of advice and all were very friendly.
February 2022 by Laura Colvin
The ladies that were working on 12th Feb were all amazing, I was late to my appointment but was seen and dealt with amazingly! Lots of advice and all were very friendly.
March 2021 by Kat
My husband visited and had amazing service. Friendly, efficient and knowledgeable. Thank you on his behalf.
December 2017 by Antony Ding
went to have an eye test here, I usuallly go to the Rayleigh one but thought i would try out billericay instead. The optician called Reenal was an absolute darling and really does have a great sense of humour as well as good common sense.
