September 2023 by Varun Shah
We were travelling late at night past 12 am..27/28th AugustIt was an extremely long journey. One of the elderly ladies in our car needed to use the toilet, but they refused.There were no other toilets around we would have been able to use.I can understand the need for safety. However, what threat could she have posed to them!
September 2023 by Mrs Slade
M&S package spilt. Replacement or refund offered by Ellie. Thank you.
August 2023 by Abdullah Yacoobali
Great staff, great BP fuel station, and also has M& S store to shop in.
May 2023 by Alan Wood
At 0330 I discovered I had no milk for coffee before work. I checked where I could buy some. Fortunately the BP garage states it was opened. I went there and was told that as they had a delivery they could not serve me I said it was only milk I wanted. They insisted that it was policy although a few staff members were in attendance. Staff here are normally helpful but it surprised me about the rigid lack of pragmatism in this situation. I've worked with customers for decades but I've learned that being a robot is not the way. I suggest this policy should be more prominent for customers to see before they travel to the garage.
April 2023 by Andrew Thorman
Great store and staff ANGRY manager makes everyone unhappy and zaps devotion, dedication and willingness right out of everyone.Won't be returning for work only give two stars due to I like T and K great hard working people.Also BP emplores shoplifters with non confrontation policy yet pressures good customers to pay twice when their own technology fails.UNBELIEVABLE!!!!
October 2021 by Philip Blows
I don't know why other people are leaving such negative reviews! I always find the staff perfectly friendly, or at least neutral, and the premises are kept nicely with a well-stocked shop. A very useful amenity to have in town.
October 2021 by Jeff Platt
Most expensive fuel in the whole of Christendom.
August 2021 by Dave Knock
Rubbish lady at till was rude and looked out of window as she dropped change in my hand??sorry didnt mean to inconvenience you just wanted to purchase something.will not be used again
July 2021 by Kevin Shaw
Details:? 1st July 2021 @ 07.09am? Mayflower SFC Billericay? Receipt No 800971 terminal 4? Served Wild Bean by Nana or Nama (female lady)I have just been ?served? by your lady who covers the Wild Bean café named Nana or Nama. Please review the CCTV and you will confirm that I joined the main que which had ZERO people in it. Her customer finished so I walked to her and asked ?could you warm these up please? being the bacon sandwich and a breakfast roll. She rudely told me (and pointed !) to que in the main que, I told her that I had and then came over here, she continued to be rude and repeated another 2-3 times, in the end I said ?your not hearing me, I did que there, you came free and I wanted food so I walked over?. She opened my wrap and started to cook, she then told me to ?move away from the counter! So I can serve other people? and pointed to the coffee station to stand. I moved to the side and waited for my food, once ready she dropped it on the counter and again ?grunted? about me joining the que.Whatever her motives, whether she ?kicked the cat? on the way to work or not, being spoken to in this disgusting manner isn?t acceptable. I have been served a few times by her before and although ?Blunt? and not acceptable to me, she was never this rude and blatantly ignorant to customer service.Now you will no doubt get a response like ?I only told him to join the que? which is absolute nonsense, you have CCTV and I hope volume, please take the time to watch and listen. I cannot be the only person even to complain about Nana/Nama?I have been going to this store for breakfast for over 4 months, I feel that I can no longer attend. Her behaviour infuriates me and she should not be allowed to get away with it?.I am not after a refund or discount.Kevin ShawGreat Chatwell house farmTF109BJ
May 2021 by Trevisio
Always the most expensive place to buy fuel and food in the area, food usually about to go out of date, why do people go their and get ripped off ? Muppets
April 2021 by Charlie Burton
Worst petrol station ever
February 2021 by Zeshan Ali
Very rude staff. The two women in particular. Wont be using this garage again.
August 2018 by Sean Seabrook
It's a good garage it does what it says on tin
July 2018 by Lindsey Clements
Far to crowded too small for the amount of cars it's so expensive here nearly 7p more then the asda petrol station. I will never 're use this station I will go into basildon
June 2018 by Yvonne Stack
Tamsin helped me to pump up my tyre and was absolutely amazingly friendly and helpful. She also directed me to a much cheaper place to get it fixed and saved me £260!