November 2023 by Helen Coshell
In store prices are a lot more that what?s offered online. It?s misleading and takes advantage of people in a situation where they have no other choice. I am 8 months pregnant and so need my car in working order, so had no other choice but to pay £248 (you had no others in stock to fit my car) for a tyre as my car had an irreparable puncture. I left feeling taken advantage of and so won?t be returning. I will also be advising friends and family to avoid. Will also post online.However the staff were helpful so this is not a reflection on them.
October 2023 by Diana Swan (My Sixty Plus Life)
Kwik Fit were wonderful and am so grateful, my very ancient car only needed a new tyre for its MOT. My car had a full service and am very confident when driving it. My car is a 2004 Honda CRV, I love my car so thank you for being kind to my car.
October 2023 by Peggy Dal Pan
A huge ?Thank You? toBarry and the Team for their professionalism, effectiveness and friendly approach. I always feel reassured when something goes wrong with my car that it will be fixed in no time and with a smile!
September 2023 by Jill
I had to return a second time because we had ordered the wrong tyre. Completely our fault . I didn?t get the name of the guy that booked me in but he was really helpful and explained why it was the wrong tyre and immediately ordered the correct one for delivery next day . He booked me in and I returned next day and everything sorted . So Thankyou for your help
September 2023 by Bigrigsradio
Had two tyres changed here great service from staff but badly need a receptionist to welcome people and answer phone fitters are multi-tasking trying to cover both jobs.
August 2023 by Roxanne Brown
Friendly and top customer service. Thank you to Ash and the team at Kwik Fit. After a MOT and 4 new tyres, my breaks needed replacing, had to return a few times to the shop and each visit everyone was friendly and professional. I highly recommend Kwik Fit Billericay and Ash himself. Thank you again!
August 2023 by Dan Jeffs
I recently went in for a full service and one of the managers gave me a break down on every single thing that was needed to do but not immediately, I requested everything to be done and was done so professionally. I had an email of my receipt, car health care check along with my service list of what was done. I believe the man?s name was Ashley, very welcoming into the office and gave that friendly vibe over the phone. Would recommend coming back here again
August 2023 by Sharon Law
I was fitted in on the same day. The staff even helped us find a local pub to eat in as the appointment was 14.30.We were kept in the loop all the way and everything explained to us. The cost was very reasonable and their is a very good waiting area even with toilet. Seats comfy and amazing service. They were amazingly thorough with their checks.
August 2023 by keir warren
Just seen they?ve managed to remove my review so will post it again and again until they keep it.Went in for a mot they told me both my wishbones needed to be replaced quoted me 400. Thought this was odd because I?d had problems with the rear wish bones and when they are going they get very noisy squeaking and banging, didn?t hear anything like that from the front of the car before the MOT so I was suspicious and told them I was going to get a second opinion, went to a second reputable garage and they had a look and said they were slightly worn but overall fine however because they had failed it at quick fit on my mot test they now needed to be replaced so I agreed to let the second garage do it when I asked how much expecting around the same price as quick fit (£400) I was shocked when they quoted me 150. In short quickfit is a huge con preying on the elderly and Less informed people
August 2023 by rich berg
Plenty of decent tyre places around. These people are so rude. Paid bare minimum and do not care about the job or service they provide. I will never understand why consumers use them.
July 2023 by Bobby
First time I?ve used Kwik Fit. The service is reasonably priced but the staff were not welcoming or very pleasant to speak to on the day I visited. I would suggest they have a dedicated reception person as the technical staff seem too busy to man the front desk as well.
July 2023 by Peter Griggs
Kwik Fit is a good place to have you?re car serviced but I do feel, strongly, that there is profiteering going on; two years ago I had two new tyres on my car for £140 each. On Tuesday they were £255 each and there is absolutely no justification for such a price increase other than blatantly ripping off your customer base?
June 2023 by James Gahagan
Kye is absolutely amazing. He helped my wife with the tyres on our car. Incredibly knowledgeable and kind. Highly recommend Kye and the team.
June 2023 by Kevin Daly
Easy and convenient booking online.Staff very efficient and completed aircon regass in 1 hour. I drove away with fully working aircon.
May 2023 by A. H.
I had a problem with my back lights. Although they weren?t able to fix it, they did at least diagnose the problem, arming me with the knowledge of what to ask for either from another agency or fitter. Thanks also for not charging me for the investigation work carried out.