January 2024 by Rob Dowsett
AVOID THIS GYM - Disgusting service and use of a company called Smart Parking to manage the car park. Entered a zero instead of an 'O' in the touch pad and received a £100 fine. Provided Smart Parking with a print out of my Gym attendance which matched the timestamp on the parking fine, but Smart Parking refuse to accept this as authorised usage. Have spoken to staff in the gym but nobody is interested. I have mailed Pure Gym customer service twice and they deny that the parking operation has anything to do with them despite the touch panel being located on their property. I repeatedly see Pure Gym comment on these reviews advising that we can contact the gym manager, perhaps a representative of Pure Gym would be kind enough to provide the name and contact details for the gym manager?
January 2024 by Stefan Bostock
Pretty solid Pure Gym, less warrenous than many of the city ones I have visited. Reasonable range of equipment but a little over crowded (went on Xmas eve, Boxing Day and 27th - so unsure if it get better/worse). No where near as much TOWIE vibes as I was hoping for.
December 2023 by lauren mcmahon
Such a shame to have to write the review because I?ve always liked this gym. Was going before covid and never had any issues with the parking. Until returning again this year in September 2023, unaware of the new parking regulations. They?ve now teamed up with Smart Parking LTD who have no customer service at all and don?t care what your reasons are regarding parking fines from said car park. The gym do absolutely nothing to make people aware of this apart from a silly sign when you first walk in, after scanning the QR code ,telling you to enter your reg (not in big enough writing) on a tablet stuck to the wall, not even in plain sight.. Also noting that before you enter via the automatic turnstiles, there?s a massive sign that says they will not discuss parking fine issues on site. So they know this is a problem.. yet they don?t do anything more to make people more aware of their parking rules. Considering every time I went during Sep-nov 2023, 9/10 there was someone standing at a small desk or hovering around the entrance, so they could have kindly reminded people that if they have parked, to put their car reg in, but no, that would be too easy. Currently can?t afford the membership anymore as I?m now paying off hundreds of pounds worth of fines because Smart Parking LTD decided they wanted to take a whole month to send me the first of many fines. Don?t pick this gym unless you have spare money to waste on parking fines.
November 2023 by Holly Lewis
Thought I would check this gym out. Parking is a nightmare, and took me over 15 minutes to get a parking space.The gym itself is fairly decent, plenty of cardio equipment and a ok choice of resistance machines. I just don?t think I would return because of the parking situation though.
October 2023 by Stephen H
Lots of positives just a few negatives.Positives: Good value for money, large selection of equipment that is nearly always operational and clean. Friendly and helpful staff/trainers. Good changing/showering facilities. Good range of classes. 24hr access.Negs: The spin bikes could do with a bit of TLC. Parking can be difficult.
October 2023 by JAY
Its an okay little gym fair priced however, Be very careful about the parking I have just received a £100 parking fine from 3 months ago! and if there's a fault with the tablet or you take longer then 10min they will still issue a fine. This has happened to so many people.
September 2023 by Kenan Necchi
£100 fine for parking. I went to the gym for the first ever time and I asked a staff member what do I do with my car registration and I was advised, nothing you just park your car and workout as you would. There was signs up for parking but not one on this day point me towards the IPad.You don?t get this sort of trouble with any other gym, I?d stay well clear of it.
September 2023 by Eloise Naylor
would you recommend this gym and has it got good equipment?
August 2023 by Iulian Avasiloaia
Good range of equipment but the main, pressing issue is lack of sufficient parking. Basically, unless you go at night, good luck finding any parking spot.And even at night, you still get parking fines which PureGym will absolutely not bother assisting their paying customers with. They simply shrug their shoulders, say that they don't own the car park and that's about it.This is the worst level of customer service I've ever witnessed, of all gyms I've been with in this country.
May 2023 by T
I tend to use this gym during off peak hours. The gym itself and the changing rooms are consistently clean with antibacterial and blue roll points dotted around. All the lockers are large. The ladies changing rooms lock from 11pm and you can only enter with your pin. The building is quite secure too, when you scan the app to enter the doors prevent you from being followed. The app tells you how many people are currently in the building. The machines seem to have a good variance and quality. There are places to fill your water bottle. Gym users keep to themselves but on the two occasions that I needed help which was to do with working out how to get through the entrance (it was dark and I had a break due to a knee injury), each time people were friendly.I am yet to try the classes.Park on the left within the blue lines for the gym and validate with your license on the tablet near the entrance.
April 2023 by Krzysztof Biegunski
Easy to park, good change room facilities / well organised setup - friendly place
March 2023 by Joel
Not too busy on a sat evening.Equipment is well kept and clean.Only downside is people don't re rack their dumbbells properly and they're scattered everywhere.If you go here definitely try the bicep machine, allows legendary ROM and you can get a nasty pump.
March 2023 by Stegi
Not too busy on a sat evening.Equipment is well kept and clean.Only downside is people don't re rack their dumbbells properly and they're scattered everywhere.If you go here definitely try the bicep machine, allows legendary ROM and you can get a nasty pump.
January 2023 by Natalie Hill
Don?t bother with this gym. The parking is a joke, I paid for a weeks pass as I was visiting family. The website says free parking and there is hardly any signs as you enter the gym or around the car park to inform you that you need to register your reg. I am now being sent parking tickets of £100 for each visit. £700 because of the lack of comms and signs. Unbelievable.
January 2023 by Pus - uLa
A great place to unwind or get off to a good start in the day. clean and spacious. All sports equipment is well maintained. Showers, toilets, changing rooms are very clean. The biggest plus is that it is available 24/7. I like to play sports here.Very Important Note: Never forget to park the blue parking areas when you go to the hall and write your plate on the plate that acts as the parking valet, the first thing you do when you enter.
